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• Quick CRM - Sync Issues

  Support February 17th, 2022 @ 3:09 am
  

  Hello, you can close this case. We were unable to replicate it. Thanks!

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• Quick CRM - Sync Issues

  Support February 15th, 2022 @ 4:13 pm
  

  Hello, Thanks for your help. I am meeting with the users tomorrow afternoon. We will go over the steps together and I will follow up with you after that.

  Thanks again!

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• Quick CRM - Sync Issues

  Support February 14th, 2022 @ 9:43 pm
  

  As per our understanding the sync is automatic when going back online. But the user has to sync manually by going to : Options - Sync Status - Sync. Could you please suggest that when a user should expect the sync to start (ie. immediately, within 5 minutes, etc.)

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• Quick CRM to SuiteCRM Syncing Issue

  Support November 17th, 2021 @ 9:48 pm
  

  Please see below for the answers: - As of now only 1 affected user - User uses only 2 modules and they are both affected. - Manual - Close the app and log back in and wait for 10-20 mins for sync then log out.

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• Quick CRM to SuiteCRM Syncing Issue

  Support November 16th, 2021 @ 6:10 pm
  

  Hello, We have just confirmed that if user works online then the records/information is correctly saved on SuiteCRM. The problem lies when they work offline. Please suggest.

  Thanks for all your help in this matter. Regards, Jyot

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• SuiteCRM - Admin - QuickCRM Mobile Full - License and Users

  Support October 23rd, 2020 @ 9:30 pm
  

  Thanks.

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• SuiteCRM - Admin - QuickCRM Mobile Full - License and Users

  Support October 22nd, 2020 @ 10:01 pm
  

  Please note that they have 14 licenses available for use but are unable to assign them.

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