What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 8:17 am

There is the exact sentence with yours - "License server ... status^M" - in the image I uploaded.
Look at the forth line from the bottom.

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What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 8:05 am

F.Y.I. I tried to find the file /var/log/asterisk/pzHistory.bak. It doesn't exist!!

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What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 8:03 am

I get an error messge below:
Connection close with error; Code: 1006 Reason:

What did I set wrong?
Please guide me.. Thank you in advance!

The configuration entry I set are shown below:

Configuration of ALL-IN-ONE CTI

Password         11111
Host         ws://192.168.0.81
Port                 10150
Match only last N digits 7
contents of /etc/asterisk/cel_prostiezvonki.conf

password = 11111
port => 10150 ; default is 10150
internal_num_len => 4 ; default is 5
use_ssl = false

;###############################################################
;# Добавочный префикс
add_prefix =

;###############################################################
;# Добавочный префикс для исходящих звонков
out_prefix =

I use versions of FreePBX and SuiteCRM as shown below:
SuiteCRM Version 7.7.8(Sugar Version 6.5.24 (Build 509))
FreePBX 13.0.190.7 (Asterisk 11)

Look! I used ws:// as you pointed..

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What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 7:54 am

~
15.12.2016 16:49:31.867 INFO     Starting Asterisk 1.2.8.8^M
15.12.2016 16:49:31.875 INFO     ProtocolLib initialized port=10150
^M
15.12.2016 16:49:31.875 INFO
========== CONFIG ==========
        Module for Asterisk 11
        password = 11111
        certificate_path = /etc/asterisk/
        log_file = /var/log/asterisk/cel_prostiezvonki.log
        log_level = 4
        port = 10150
        internal_num_len = 4
        record_internal_path =
        record_external_path =
        audio_format = wav
        smart_transfer = 1
        transfer_time = 3
        answer_time = 10
        queue_max_length = 500
        use_ssl = 1
        add_prefix =
        contract = IXUPJ76121111632036978655
        channel_type = SIP
        out_prefix =
        only_outgoing = 0
        event_log = 0
        lame_codec_path =

is_free_pbx = 1

    history_backup_file = /var/log/asterisk/pzHistory.bak
    truncated_incoming_chars = 92590991

^M
15.12.2016 16:49:31.875 INFO     macro-prostie-zvonki context create succeeded
^M
15.12.2016 16:49:31.921 ERROR     History loading failed, error: failed to load external entity "/var/log/asterisk/pzHistory.bak"
^M
15.12.2016 16:49:31.921 WARNING File /etc/asterisk/pz_status.html does not exist, or cannot be opened
^M
15.12.2016 16:49:33.779 INFO     License server successfully set license status^M
15.12.2016 16:49:49.111 INFO     New client connected: GUID , ClientType sugarcrm, PhoneNumber , BroadcastGroup , BroadcastEventsMask 0, EventsMode , EventsMask 0, ProtocolVersion 1^M
15.12.2016 16:49:52.331 INFO     Client disconnected^M
15.12.2016 16:52:22.925 INFO     New client connected: GUID , ClientType sugarcrm, PhoneNumber , BroadcastGroup , BroadcastEventsMask 0, EventsMode , EventsMask 0, ProtocolVersion 1^M
~

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What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 7:51 am

I get same error "Connection close with error; Code: 1006 Reason:"

So I checked log message - /var/log/asterisk/cel_prostiezvonki_15-Dec-2016_16-49-31.log
There is an error. - 15.12.2016 16:49:31.921 ERROR History loading failed, error: failed to load external entity "/var/log/asterisk/pzHistory.bak"
And /var/log/asterisk/pzHistory.bak doesn't exist!

What did I do wrong?
Thanks in advance..

15.12.2016 16:49:31.867 INFO     Starting Asterisk 1.2.8.8^M
15.12.2016 16:49:31.875 INFO     ProtocolLib initialized port=10150
^M
15.12.2016 16:49:31.875 INFO
========== CONFIG ==========
        Module for Asterisk 11
        password = 11111
        certificate_path = /etc/asterisk/
        log_file = /var/log/asterisk/cel_prostiezvonki.log
        log_level = 4
        port = 10150
        internal_num_len = 4
        record_internal_path =
        record_external_path =
        audio_format = wav
        smart_transfer = 1
        transfer_time = 3
        answer_time = 10
        queue_max_length = 500
        use_ssl = 1
        add_prefix =
        contract = IXUPJ76121111632036978655
        channel_type = SIP
        out_prefix =
        only_outgoing = 0
        event_log = 0
        lame_codec_path =

is_free_pbx = 1

    history_backup_file = /var/log/asterisk/pzHistory.bak
    truncated_incoming_chars = 92590991

^M
15.12.2016 16:49:31.875 INFO     macro-prostie-zvonki context create succeeded
^M
15.12.2016 16:49:31.921 ERROR     History loading failed, error: failed to load external entity "/var/log/asterisk/pzHistory.bak"
^M
15.12.2016 16:49:31.921 WARNING File /etc/asterisk/pz_status.html does not exist, or cannot be opened
^M
15.12.2016 16:49:33.779 INFO     License server successfully set license status^M
15.12.2016 16:49:49.111 INFO     New client connected: GUID , ClientType sugarcrm, PhoneNumber , BroadcastGroup , BroadcastEventsMask 0, EventsMode , EventsMask 0, ProtocolVersion 1^M
15.12.2016 16:49:52.331 INFO     Client disconnected^M

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What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 7:12 am

Hi,

I get an error messge below:
Connection close with error; Code: 1006 Reason:

What did I set wrong?
Please guide me.. Thank you in advance!

The configuration entry I set are shown below:

Configuration of ALL-IN-ONE CTI

Password 11111
Host we://192.168.0.81
Port 10150
Match only last N digits 7

contents of /etc/asterisk/cel_prostiezvonki.conf

password = 11111
port => 10150 ; default is 10150
internal_num_len => 4 ; default is 5
use_ssl = false

;###############################################################
;# Добавочный префикс
add_prefix =

;###############################################################
;# Добавочный префикс для исходящих звонков
out_prefix =

I use versions of FreePBX and SuiteCRM as shown below:
SuiteCRM Version 7.7.8(Sugar Version 6.5.24 (Build 509))
FreePBX 13.0.190.7 (Asterisk 11)

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Where am I supposed to set the prefix?

Support December 15th, 2016 @ 6:48 am

With admin account of SuiteCRM, I selected admin > Configuration under All-In-One CTI
There are only Password, Host, Port, Match only last N digits.
I tried put the prefix into the Host i.e. I put "ws://192.168.0.81" as the entry of the Host.(I didn't set hostname for the freepbx. 192.168.0.81 is the ip for the freepbx)
When I clicked TEST CONNECTION, I see error below :
Connection close with error; Code: 1006 Reason:

Could you let me know the right place for the prefix in more detail.
The version of the SuiteCRM I use is :
Version 7.7.8
Sugar Version 6.5.24 (Build 509)

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What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 6:35 am

hi Vedisoft,

Then can I use IP in the place of host?
I didn't setup name for freepbx.

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What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 5:08 am

Hi,

There is one more thing - Match only last N digits.
What is this? What do I need to put for this value?

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I cannot find All-In-One CTI under admin > user management