What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 8:17 am

There is the exact sentence with yours - "License server ... status^M" - in the image I uploaded. Look at the forth line from the bottom.

View Comment

What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 8:05 am

F.Y.I. I tried to find the file /var/log/asterisk/pzHistory.bak. It doesn't exist!!

View Comment

What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 8:03 am

I get an error messge below: Connection close with error; Code: 1006 Reason:

What did I set wrong? Please guide me.. Thank you in advance!

The configuration entry I set are shown below:

Configuration of ALL-IN-ONE CTI

Password 11111 Host ws://192.168.0.81 Port 10150 Match only last N digits 7 contents of /etc/asterisk/cel_prostiezvonki.conf

password = 11111 port => 10150 ; default is 10150 internal_num_len => 4 ; default is 5 use_ssl = false

;############################################################### ;# Добавочный префикс add_prefix =

;############################################################### ;# Добавочный префикс для исходящих звонков out_prefix =

I use versions of FreePBX and SuiteCRM as shown below: SuiteCRM Version 7.7.8(Sugar Version 6.5.24 (Build 509)) FreePBX 13.0.190.7 (Asterisk 11)

Look! I used ws:// as you pointed..

View Comment

What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 7:54 am

~ 15.12.2016 16:49:31.867 INFO Starting Asterisk 1.2.8.8^M 15.12.2016 16:49:31.875 INFO ProtocolLib initialized port=10150 ^M 15.12.2016 16:49:31.875 INFO ========== CONFIG ========== Module for Asterisk 11 password = 11111 certificate_path = /etc/asterisk/ log_file = /var/log/asterisk/cel_prostiezvonki.log log_level = 4 port = 10150 internal_num_len = 4 record_internal_path = record_external_path = audio_format = wav smart_transfer = 1 transfer_time = 3 answer_time = 10 queue_max_length = 500 use_ssl = 1 add_prefix = contract = IXUPJ76121111632036978655 channel_type = SIP out_prefix = only_outgoing = 0 event_log = 0 lame_codec_path =

is_free_pbx = 1

    history_backup_file = /var/log/asterisk/pzHistory.bak
    truncated_incoming_chars = 92590991

^M 15.12.2016 16:49:31.875 INFO macro-prostie-zvonki context create succeeded ^M 15.12.2016 16:49:31.921 ERROR History loading failed, error: failed to load external entity "/var/log/asterisk/pzHistory.bak" ^M 15.12.2016 16:49:31.921 WARNING File /etc/asterisk/pz_status.html does not exist, or cannot be opened ^M 15.12.2016 16:49:33.779 INFO License server successfully set license status^M 15.12.2016 16:49:49.111 INFO New client connected: GUID , ClientType sugarcrm, PhoneNumber , BroadcastGroup , BroadcastEventsMask 0, EventsMode , EventsMask 0, ProtocolVersion 1^M 15.12.2016 16:49:52.331 INFO Client disconnected^M 15.12.2016 16:52:22.925 INFO New client connected: GUID , ClientType sugarcrm, PhoneNumber , BroadcastGroup , BroadcastEventsMask 0, EventsMode , EventsMask 0, ProtocolVersion 1^M ~

View Comment

What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 7:51 am

I get same error "Connection close with error; Code: 1006 Reason:"

So I checked log message - /var/log/asterisk/cel_prostiezvonki_15-Dec-2016_16-49-31.log There is an error. - 15.12.2016 16:49:31.921 ERROR History loading failed, error: failed to load external entity "/var/log/asterisk/pzHistory.bak" And /var/log/asterisk/pzHistory.bak doesn't exist!

What did I do wrong? Thanks in advance..

15.12.2016 16:49:31.867 INFO Starting Asterisk 1.2.8.8^M 15.12.2016 16:49:31.875 INFO ProtocolLib initialized port=10150 ^M 15.12.2016 16:49:31.875 INFO ========== CONFIG ========== Module for Asterisk 11 password = 11111 certificate_path = /etc/asterisk/ log_file = /var/log/asterisk/cel_prostiezvonki.log log_level = 4 port = 10150 internal_num_len = 4 record_internal_path = record_external_path = audio_format = wav smart_transfer = 1 transfer_time = 3 answer_time = 10 queue_max_length = 500 use_ssl = 1 add_prefix = contract = IXUPJ76121111632036978655 channel_type = SIP out_prefix = only_outgoing = 0 event_log = 0 lame_codec_path =

is_free_pbx = 1

    history_backup_file = /var/log/asterisk/pzHistory.bak
    truncated_incoming_chars = 92590991

^M 15.12.2016 16:49:31.875 INFO macro-prostie-zvonki context create succeeded ^M 15.12.2016 16:49:31.921 ERROR History loading failed, error: failed to load external entity "/var/log/asterisk/pzHistory.bak" ^M 15.12.2016 16:49:31.921 WARNING File /etc/asterisk/pz_status.html does not exist, or cannot be opened ^M 15.12.2016 16:49:33.779 INFO License server successfully set license status^M 15.12.2016 16:49:49.111 INFO New client connected: GUID , ClientType sugarcrm, PhoneNumber , BroadcastGroup , BroadcastEventsMask 0, EventsMode , EventsMask 0, ProtocolVersion 1^M 15.12.2016 16:49:52.331 INFO Client disconnected^M

View Comment

What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 7:12 am

Hi,

I get an error messge below: Connection close with error; Code: 1006 Reason:

What did I set wrong? Please guide me.. Thank you in advance!

The configuration entry I set are shown below:

Configuration of ALL-IN-ONE CTI

Password 11111
Host we://192.168.0.81
Port 10150
Match only last N digits 7

contents of /etc/asterisk/cel_prostiezvonki.conf

password = 11111 port => 10150 ; default is 10150 internal_num_len => 4 ; default is 5 use_ssl = false

;############################################################### ;# Добавочный префикс add_prefix =

;############################################################### ;# Добавочный префикс для исходящих звонков out_prefix =

I use versions of FreePBX and SuiteCRM as shown below: SuiteCRM Version 7.7.8(Sugar Version 6.5.24 (Build 509)) FreePBX 13.0.190.7 (Asterisk 11)

View Comment

Where am I supposed to set the prefix?

Support December 15th, 2016 @ 6:48 am

With admin account of SuiteCRM, I selected admin > Configuration under All-In-One CTI There are only Password, Host, Port, Match only last N digits. I tried put the prefix into the Host i.e. I put "ws://192.168.0.81" as the entry of the Host.(I didn't set hostname for the freepbx. 192.168.0.81 is the ip for the freepbx) When I clicked TEST CONNECTION, I see error below : Connection close with error; Code: 1006 Reason:

Could you let me know the right place for the prefix in more detail. The version of the SuiteCRM I use is : Version 7.7.8 Sugar Version 6.5.24 (Build 509)

View Comment

What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 6:35 am

hi Vedisoft,

Then can I use IP in the place of host? I didn't setup name for freepbx.

View Comment

What is the password that goes into the ALL-IN-ONE CTI configuration?

Support December 15th, 2016 @ 5:08 am

Hi,

There is one more thing - Match only last N digits. What is this? What do I need to put for this value?

View Comment

I cannot find All-In-One CTI under admin > user management