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• New install of plugin into Outlook 2019 not working

  Support December 16th, 2024 @ 6:28 pm
  

  Any update on this. I believe Outlook is x64 bit on the workstation that isn't working.

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• New install of plugin into Outlook 2019 not working

  Support December 5th, 2024 @ 3:55 pm
  

  was able to get a debug window for the plugin through Outlook. Here is the output it provided.

  Exception was thrown at line 20, column 11836 in https://appsforoffice.microsoft.com/lib/1.1/hosted/outlook-win32-16.02.js 0x800a03ea - JavaScript runtime error: Syntax error Exception was thrown at line 20, column 11836 in https://appsforoffice.microsoft.com/lib/1.1/hosted/outlook-win32-16.02.js 0x800a03ea - JavaScript runtime error: Syntax error Exception was thrown at line 20, column 11836 in https://appsforoffice.microsoft.com/lib/1.1/hosted/outlook-win32-16.02.js 0x800a03ea - JavaScript runtime error: Syntax error Exception was thrown at line 20, column 168240 in https://appsforoffice.microsoft.com/lib/1.1/hosted/outlook-win32-16.02.js 0x800a138f - JavaScript runtime error: Unable to get property 'attributes' of undefined or null reference Critical error was detected at line 1, column 239 in https://crm.coolingpackages.com/legacy/public/plugins/SA_Outlook/scripts.60c73fe4634aa3ca.js. SCRIPT1028: Expected identifier, string or number

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• New install of plugin into Outlook 2019 not working

  Support December 5th, 2024 @ 3:13 pm
  

  This does not work on the workstation. that command is not for Outlook 2019.

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• New install of plugin into Outlook 2019 not working

  Support December 5th, 2024 @ 2:26 pm
  

  And to be clear, the plugin is installed on Windows 11, Outlook 2019 with an on-premise Exchange 2016 server. The plugin shows in the menu bar, but when clicking on it, the window appears, the loading icon appears for a split second, then disappears, leaving a blank window that never changes.

  I have version 4.2.1 of the SuiteCRM Outlook Plugin loaded, and we are on version 8.5.1 of the SuiteCRM product.

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• New install of plugin into Outlook 2019 not working

  Support December 5th, 2024 @ 12:00 pm
  

  yes, I have verified that.

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• unable to install and configure Plugin and Outlook client

  Support March 7th, 2024 @ 2:51 pm
  

  sent

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• unable to install and configure Plugin and Outlook client

  Support March 7th, 2024 @ 1:13 pm
  

  The console doesn't show any errors when loading the plug-in page.

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• unable to install and configure Plugin and Outlook client

  Support March 5th, 2024 @ 1:04 pm
  

  I have done that, it does not make any improvement

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• unable to install and configure Plugin and Outlook client

  Support March 4th, 2024 @ 4:20 pm
  

  No, there is nothing there.

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• unable to install and configure Plugin and Outlook client

  Support March 4th, 2024 @ 3:50 pm
  

  No users in the subpanel itself, though we do have users added into the system with email addresses. I see no way to add users to this subpanel.

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