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• Installing on MAC

  Support March 3rd, 2021 @ 11:53 am
  

  My credit card was just charged $864 for 6 licenses. I had already purchased 5 licenses and do not need any additional licenses at this time. Can you please issue a full refund to my credit card for $864?

  Thank you!

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• What does $120/user mean in the plugin price mean?

  Support March 2nd, 2021 @ 7:51 pm
  

  Thank you for your response. We upgraded our Mautic instance to the latest version and still seem to have problems with synchronization.

  I know our 30-day trial ends tomorrow, but I would like to see if we can get this to work properly before paying for 1 license. I am considering up to 6 licenses but would like to see the product work 100% correctly.

  Is it possible to get an extension of 15 days for the trial so we can try and figure out what is breaking with the integration?

  Please let me know.

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• No mautic contact getting added to the suitecrm

  Support February 8th, 2021 @ 7:35 am
  

  Hello Maciej,

  I followed the integration steps and was able to link the suitecrm and mautic once but I still see errors like 'There was an error encountered when trying to synchronize with CRM' in mautic. I had setup a campaign in Mautic to add to suiteCRM when a user gets 10 points that too is not working. What else do I do? How do I find what the errors are?

  I am working for Mr. Joel Contreras who bought this plugin. It will be nice if you can add my email id 'farha.abidi@gmail.com' to your response.

  Best regards, Farha

  Thank you

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