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#3461 - What does $120/user mean in the plugin price mean?

Closed General Question created by jcontreras 3 years ago

Hello,

Can you please explain what do you mean by the term 'per user' in the price of the plugin?

Thanks!

  1. eVolpe member avatar

    eVolpe Consulting Group Provider

    3 years ago

    Hello,

    You need just one license (for admin) to send records from Mautic to CRM and from CRM to Mautic. Then your employees will see these records (e.g. leads) in CRM and Mautic without having a license. However, they will not have access to marketing activities in CRM.

    However, if you want a given SuiteCRM user to see marketing activities, you should buy him a license. In other words, purchasing more than one license is addressed to SuiteCRM users who are to have access to marketing activities synced from Mautic.

    I hope I made it clear for you ;) Should you have any further questions about this, do not hesitate to contact us.

    Best, Maciej Jankiewicz eVolpe Support Team

  2. jcontreras member avatar

    jcontreras

    3 years ago

    Thank you for your response. We upgraded our Mautic instance to the latest version and still seem to have problems with synchronization.

    I know our 30-day trial ends tomorrow, but I would like to see if we can get this to work properly before paying for 1 license. I am considering up to 6 licenses but would like to see the product work 100% correctly.

    Is it possible to get an extension of 15 days for the trial so we can try and figure out what is breaking with the integration?

    Please let me know.

  3. eVolpe member avatar

    eVolpe Consulting Group Provider

    3 years ago

    Hello,

    We will be happy to help you with the synchronization. What was wrong?

    However, when it comes to the payment or trial version of our plugin, you must contact the SuiteCRM Store directly. We are only the owner of the plugin.

    Best, MJ

  4. eVolpe member avatar

    eVolpe Consulting Group Provider

    3 years ago

    Is there anything else we can do for you? Can we help with synchronization?

    MJ

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