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• Invalid Source / Destination Number or no messaging icon

  Support February 11th, 2019 @ 9:04 pm
  

  Hello,

  OK, so down to one issue. The regex was too restrictive in the detailViewIcon.js.

  The remaining issue:

  It is not employee messaging I am missing. I am missing messaging on the Accounts list. E.g. clicking Sales -> accounts, I get a list of "accounts" with name, city, country, phone number. Other apps use this field for calling/messaging. Also if I click on and "Account" I am similarly missing the messaging icon.

  (in this case "Account" is not a "user", it is a business partner or lead).

  All our phone numbers for several thousand accounts are associated to "accounts".

  Your app only shows the messaging icon next to "Contacts" and if you work with leads, accounts might or might not have "contacts"

  Is it possible to enable the messaging for such "Accounts" ?

  Please advise

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• Invalid Source / Destination Number or no messaging icon

  Support February 8th, 2019 @ 8:57 pm
  

  Thanks. I will create an account for you and send you the details.

  As for the messaging: no, it is not just employees. When you click "contacts" then the icon shows.

  When you click on "accounts", no icon next to the phone numbers.

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• Invalid Source / Destination Number or no messaging icon

  Support February 8th, 2019 @ 5:05 pm
  

  Any chance of getting help with this issue?

  Thanks

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• Cannot receive SMS

  Support February 6th, 2019 @ 9:32 pm
  

  Please set it to closed !

  It was a Twilio issue. Actually, not even a Twilio and a setup issue, just a bad SMS system issue. Nor my Costa Rican cell (2 different providers), nor Skype, nor a "send free SMS" service was able to get through.

  Finally I fould a service that was able to deliver the message and it appeared fine. Only took about 6 hours to trace it back to the error, but it wasn't your software's fault.

  Thank you

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