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• License

  Support September 9th, 2025 @ 1:46 pm
  

  Hello! I’ve tried to install the license key, but I get the following error:

  "Error: SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://store.suitecrm.com/api/v1/key/validate and make sure that SSL certs are up to date on the server." "Failed: SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://store.suitecrm.com/api/v1/key/validate and make sure that SSL certs are up to date on the server. Failed"

  I verified that the firewall responds to ping on the mentioned site and it’s OK. Has this issue happened to you before? How can I solve this problem?

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• License

  Support September 5th, 2025 @ 1:44 pm
  

  Yes, I am running from the server. And config_override.php file is writable.

  Thanks

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• License

  Support September 4th, 2025 @ 10:19 pm
  

  An update

  curl -vk "https://store.suitecrm.com/api/v1/key/validate?key=key&public_key=3public_key"

  returns

  {"validated":true}

  but in suitecrm, still response

  SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://store.suitecrm.com/api/v1/key/validate and make sure that SSL certs are up to date on the server.

  Clearly in not dns, firewall, proxy, ssl neither php.

  Any thought?

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• License

  Support September 4th, 2025 @ 9:59 pm
  

  When I execute

  curl -vk "https://store.suitecrm.com/api/v1/key/validate?key=MyKey" where MyKey is my real key, the server response:

  "Public Key is required."

  Thanks in advance

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• License

  Support August 28th, 2025 @ 12:28 pm
  

  Hello again! When I try to register the license, I get the following message in the browser, and the key is not being validated. What could be happening?

  Error: SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://store.suitecrm.com/api/v2/key/validate and make sure that SSL certs are up to date on the server.

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• online demo?

  Support April 25th, 2025 @ 1:50 am
  

  Hi! Could you give me a user account to test the system? Thanks!!

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• Hi!

  Support April 23rd, 2025 @ 2:32 pm
  

  The Enhanced version has the Unlimited Assigned Users feature crossed out. I'm not sure if that means the feature is unavailable or just somehow limited.

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• Report

  Support December 9th, 2024 @ 2:21 pm
  

  Versión 7.10.1 Sugar Versión 6.5.25 (Compilación 344)

  PHP 7.4.3-4ubuntu2.24 (cli) (built: Sep 30 2024 18:16:20) ( NTS ) Copyright (c) The PHP Group Zend Engine v3.4.0, Copyright (c) Zend Technologies with Zend OPcache v7.4.3-4ubuntu2.24, Copyright (c), by Zend Technologies

  I would also like to know if the administrator can be the one to generate the tags, so that users are limited to using those created by the administrator.

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• Report

  Support December 9th, 2024 @ 1:57 pm
  

  Okay! Can you do it for the bug module and make it a 'lifetime' license?

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• Hi!

  Support December 9th, 2024 @ 1:54 pm
  

  Is there a 'lifetime' license?

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• Report

  Support December 9th, 2024 @ 1:39 pm
  

  In which module are the tags applied?

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• Report

  Support December 9th, 2024 @ 10:41 am
  

  Hello, I'd like to develop a bug tracking module that allows users to assign tags to each bug. The goal is to generate reports that provide a count of tags associated with each bug ID

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