FCastellanos - Profile

Support October 17th, 2025 @ 7:51 pm

Thank you so much for your help — the plug-in is working perfectly now!

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Support August 28th, 2025 @ 4:49 pm

Thank you for your reply. We prefer to use Teams. We would appreciate receiving assistance today in the afternoon, ECT (UTC -5)

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Support February 5th, 2021 @ 4:31 am

Thank for your help, that is all.

Best regards,

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Support February 3rd, 2021 @ 10:58 pm

Thanks again Heidi! I'll proceed accordingly your instructions. I'm going to check again an update to the email in Suite.

Another question, how can I vinculate CRM accounts in the synchronizing process?

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Support January 26th, 2021 @ 7:38 pm

Hello Heidi!

For the birthdate, I created a "date" merge tag and the synchronization works correctly. In the link you sent me, there is a process to eliminate the year in the birthday but It seems that this process is for Sugar not for Suite. The box "Calculated value" is not available in Suite. How should I proceed in Suite to delete the year?
For the email, first I included a contact in the target list of Suite. The contact was synchronized correctly. Then, I edited the original email in the contact but this change wasn´t synchronized in MailChimp.
For addresses, I proceeded according your recommendation.

I looking forward to hearing from you.

Best regards!

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Support January 20th, 2021 @ 7:50 pm

I understand, I'll proceed as you tell me.

Thanks!

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