Twilio Call Logging functionality helps you to register the inbound calls (received from leads,contacts and accounts) and outbound calls (dialed to from Twilio) with call details such as call duration, date and time of calls, status, etc.
gave this add-on stars.
Twilio Call Logging With SuiteCRM addon helps support executives to identify the time spent on each call and keep track of the average time spent in calls on a monthly basis. On the other hand, the Sales and Marketing Executives can keep track of all the calls they make to their prospects. The call details can be further used to generate reports on billing details, average time spent on calls, number of calls per day, etc.
Thank you !!
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.
WhatsApp Integration with SuiteCRM
WhatsApp add-on automation makes your business available anytime. Send WhatsApp from SuiteCRM at one click from any module. You can also create workflow WhatsApp Message and get a reply back as an Inbound WhatsApp Message. With WhatsApp, you'll get fast, simple, secure messaging available on phones ...
SMS Marketing Automation Ninja for SuiteCRM
SuiteCRM and Twilio SMS Ninja creates a connection between SuiteCRM and Twilio that enables your business to send realtime mobile messages, and mass text messages to your Leads and Contacts in SuiteCRM. This tool also gives you the ability to preset when messages go out to your Leads and Contacts in...