Twilio Call Logging functionality helps you to register the inbound calls (received from leads,contacts and accounts) and outbound calls (dialed to from Twilio) with call details such as call duration, date and time of calls, status, etc.
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.
Easy OVH Click2Call (OVH VoIP offers)
Save time for your Sales Representatives and Teammates by linking your subscribed OVH VoIP offers with all SuiteCRM phone fields, allowing them to establish a connection with a contact with just a single click on the phone number! Requires a valid OVH Enterprise VOIP subscription.
WhatsApp Integration with SuiteCRM
WhatsApp add-on automation makes your business available anytime. Send WhatsApp from SuiteCRM at one click from any module. You can also create workflow WhatsApp Message and get a reply back as an Inbound WhatsApp Message.
With WhatsApp, you'll get fast, simple, secure messaging available on phones ...