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#1281 - Issues with adding conditions

Open Bug? created by sstewart a year ago

Good Afternoon,

 I am having issues with adding conditions. It seems the condition operator fields are always blank, regardless of what field I am adding or what type of workflow it is. Also, there is a broken image on the right-hand side (as seen in screenshot).

There were no errors during installation, it seemed to have processed fine:

Version 7.10.7
Sugar Version 6.5.25 (Build 344)
Hosted on Windows Server 2012
IIS 8.5
PHP 7.2.2 (basically stock config with the exception of memory and upload max)

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  1. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    a year ago

    I will have a look. Guess it has to do with unsupported PHP Version. I am not sure, if Suite supports PHP 7.2^ already. There could be also a code mismatch within the addon

  2. sstewart member avatar

    sstewart

    a year ago

    Okay, let me know if you get anywhere with this. Do you think downgrading PHP version would have an adverse affect on SuiteCRM?

  3. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    a year ago

    SuiteCRM itself seems to support this version:
    https://docs.suitecrm.com/admin/compatibility-matrix/

    I will refactor the plugin to upgrade it into PHP7. downgrading your PHP version shouldnt affect Suite, but depending on their code features, it could disable features and it will be definitely slower than before

    • sstewart member avatar

      sstewart

      a year ago

      When do you believe the upgrade will be available?

    • cm_sugar member avatar

      CM & Sugar Provider Affiliate

      a year ago

      not sure honestly. Will check the current plugin at suite 7.10 + PHP 7.2. There could be many things to do or just few details. Therefore I cant provide you a date. Once I got an idea, I will know more. Let me reply you on Friday eowd for more information

    • sstewart member avatar

      sstewart

      a year ago

      Okay, thank you for the update.

  4. sstewart member avatar

    sstewart

    a year ago

    Good Morning,

    I wanted to touch-base with you today to see if there were any updates. Thanks in advance!
    
  5. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    a year ago

    Fixed some issues regarding some SQL changes of SuiteCRM, cached templating, PHP 7 bug and the missing image, but the plugin does work fine and there have been no missing dropdowns.
    Did you repaired as described by the install instructions? The plugin requires additional tables, which cant be autoproduced during installation.

    I uploaded an updated package in here

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