by Verity Infotech

With the SuiteCRM WhatsApp Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click WhatsApp sending from anywhere in the CRM. Utilize convenient features like: two-way single or bulk messaging, WhatsApp templates, message scheduling and more.

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#3254 - Inbound Whatsapp support request

Open Feature created by danielyma 3 years ago

We are ready to proceed with the project. When whatsapp support request comes in, besides mobile phone, how can we configure system so that the assigned support desk person gets alerted on CRM and replies to the client in real time manner. We may have multiple hotline for different service teams.

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  • "Excellent support working perfecly and now working as expected" - PucciTom

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