by Variance InfoTech Pvt Ltd

How do you know if your CRM platform is being used productively by your team? With the User Analytics CRM add-on, gain valuable insights to understand exactly how SuiteCRM is being used on a daily basis. Get analytics like CRM usage by module with the number of records created, updated or deleted, plus time spent on each function.

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#2847 - Ignoring selections

Closed Bug? created by ghansen 3 years ago

I have spent the time to make my user and module selection and it seems that the reports are ignoring everything.

The module selection for users is not saving and All users are showing in the reports along with all modules even if a user is not set up or the module is not activated..

-I've completed a quick repair rebuild -I have confirmed permissions are set as well.

using SuiteCRM 7.11.13 on Linux Apache MySQL Php 7.0

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago


    is it possible to give us your CRM Access, FTP Details and Database Access for checking Module Selection for user is not saving issue if you don't mind?

    If yes then please share us on "" and you'll get quick response.

    For showing all the modules & users in report, Let me clarify that module & user is display with 0 count if it's not activated.

    Regards, Variance Infotech PVT LTD

  2. ghansen member avatar


    3 years ago

    I have emailed the requested information to you.

    Thank you.

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