Track your SuiteCRM users’ daily activities for actions such as: logins and logouts, plus viewed, created, updated, and deleted records with user’s IP. There is also a helpful chart in the dashboard to monitor activity.
#4000 - Track record viewed
Hello Team, We did purchased this plugin license and setup on our staging environment. We did validate license key and got plugin activated.
Based on plugin "About" page following actions activities are being logged with this plugin setup.
- Track User Login
- Track User Logout
- Track Record Inserted
- Track Record Updated
- Track Record Deleted
- Track Record Viewed
- Track Restored Record
- Restore Deleted Record
- One-click to go to filter record from Chart
We have setup this plugin for Leads module. We can see Inserted, Updated, Deleted track but could not see "Track Record Viewed". Are we missing something to configure "Track Record Viewed"? Generally all our data would be in readonly mode for majority of CRM users and we would like to see which record is being viewed by which CRM user.
Please advice!
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"good tool offering a quick, easy and inexpensive way to watch users activity, restore deleted items as well in easy way and fast support . keep up goo..." - mmaamar
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2 years ago
Hello Charakaw,
Have you performed step 7 from the below link? https://store.suitecrm.com/docs/user-activity-tracker
I think you missed Rebuild JS Grouping. Please do that and recheck.
If you still face an issue then connect us on skype : info@verityinfotech.com
2 years ago
Yes, we did perform Step:7 as you suggested.
In addition to that, we did validated file permissions as well as per SuiteCRM recommendations. For confirmation, we could see Login, Logout, Insert, Update, Delete action. Exceptionally and for us very importantly, we could not see "View" activity. Note: We are opening records detail view and checking "View" activity but can't see anything.
2 years ago
Please connect us on skype : info@verityinfotech.com