Twilio Call Integration With SuiteCRM

by Dreamer Technologies

Twilio Call Integration makes it easy for you to make, receive, record, and analyze calls from within your SuiteCRM. Enjoy features like click-to-call, call notification pop-ups, call logs, call recordings, call notes, and more to help your team be more productive.

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#5626 - Will this work In Mobile?

Open General Question created by AppJetty 2 weeks ago

Hello there,

I wanted to ask that if client opens CRM in mobile browser and then use click to call feature, will it work there?

Thanks.

  1. dreamertechs member avatar

    Dreamer Technologies Provider Affiliate

    2 weeks ago

    Hello Appjetty,

    Thanks for conning us...!

    Yes it will work.

    Regards,

    Team Dreamer Technologies.

  2. Biztech member avatar

    AppJetty

    one week ago

    Hello there,

    Thanks for conformation. I have a few more queries:-

    We have a use case like:-

    there are 5 employees and each one will have personal number. Each emp will interact with each customer. So,

    1. calling must be gone from employee personal number to customer. and recording must be logged in crm.
    2. When customer will call to employee personal number, that recording must also logged into crm.
    3. When customer call to employee or receive call from employee in both cases, the number must be displayed like Indian number on customer phone.

    Hope I could explained it better.

  3. dreamertechs member avatar

    Dreamer Technologies Provider Affiliate

    one week ago

    Hello AppJetty,

    Thank you for sharing the detailed use case.

    We can definitely implement a solution to meet these requirements. Let's connect on Google Meet to discuss the specifics in detail and ensure we align the implementation with your needs. Please share a convenient time for the meeting.

    Regards,

    Team Dreamer Technologies.

  4. Biztech member avatar

    AppJetty

    one week ago

    Hello,

    Yes, we can definitely have a call today at 2:00 PM IST. We can connect over Google Meet. Please find the meeting details below:

    Here is meeting link : https://meet.google.com/und-yfcb-mca

    Looking forward to speaking with you!

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  • Supported Versions
  • 7.0.0 to 8.6.1
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