by Urdhva Tech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags make it even simpler to catch them. Through Tag Management for SuiteCRM, the user can handle large amounts of records with similar attributes or types. The user can also easily find any contents, important customer, important notes etc. through appropriate tagging.

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#976 - MANAGE PREDEFINED TAGS DOESN'T WORK

Closed Bug? created by matteo.injenia 6 years ago

Hi, I installed the last version from the store, but when, from administration, i try to create a new predefined tags I get the following error (see attached picture).

I'm using version 7.10 of SuiteCRM

Thanks a lot

Matteo

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    6 years ago

    Hello Matteo,

    Sorry for the inconvenience. Might be you are getting alert "Tag with Color is blank." while creating the predefined tags. It seems this issue is occurring into the latest SuiteCRM version. We are checking the issue and let you know once we resolved it.

    Thanks & Regards, Team Urdhva Tech.

  2. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    6 years ago

    Hello Matteo,

    We have released the latest version[3.2.5] on the store. Please download the latest version from the store and install it. While uninstalling the previous version please do not select the "Remove Tables" otherwise all your existing records will be removed. I have attached screenshot for your reference.

    https://store.suitecrm.com/assets/img/support/tagme/bb9acd08e8a5d921276ff6541bed7128/unInstallReference.jpg

    Thanks & Regards, Team Urdhva Tech.

  3. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    6 years ago

    Uninstall package
    • matteo.injenia member avatar

      matteo.injenia

      6 years ago

      Hi, I installed the new package versione 3.2.5 and after deleting cache (on CRM and Browser) it works.

      Thanks a lot

    • matteo.injenia member avatar

      matteo.injenia

      6 years ago

      Sorry, I tried to do the same on other browser (IE 11) but here I still have the previous problem. See attacher screenshot for version detail

      With Google Chrome it works

  4. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    6 years ago

    Hi,

    Good to know that it worked. It would be really nice if you can give rating to the plugin

    Thanks, Team Urdhva Tech

    • matteo.injenia member avatar

      matteo.injenia

      6 years ago

      Hi, as told in previous messagge it doesn't work on Internete Explorer 11. Any news about this?

      Thanks

      Matteo

  5. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    6 years ago

    Hello Matteo,

    We have released the latest version[3.2.6] on the store, it will work with IE11. Please download the latest version from the store and install it. After latest version is installed successfully do repair from admin and remove the browser cache before testing.

    Thanks & Regards, Team Urdhva Tech.

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