Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags make it even simpler to catch them. Through Tag Management for SuiteCRM, the user can handle large amounts of records with similar attributes or types. The user can also easily find any contents, important customer, important notes etc. through appropriate tagging.
#1867 - Installation problem: "Database failure. Please refer to suitecrm.log for details."
Hi team,
I have installed the plugin then went to "MANAGE PREDEFINE TAGS", it showed error message as below:
TAG ME : MANAGE PREDEFINE TAGS Database failure. Please refer to suitecrm.log for details.
The log showed: Query Failed: SELECT * FROM ut_tagme WHERE deleted = '0' AND predefine_tag = '1' ORDER BY name: MySQL error 1146: Table 'loopcrm.ut_tagme' doesn't exist
Please help me to fix it.
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Boilerhut
5 years ago
Hello dangnh,
Sorry for the inconvenience. It seems SuiteCRM didn't execute the queries upon module installation. Please do Quick Repair and Rebuild from admin. You will have queries on the screen please execute it. Also, there would be a file permission issue on your server. Can you check the permissions and ownership? You can set the permissions and ownership for the custom and modules/UT_Tagme folder.
You can also get in touch with us on Skype. Our Skype id is: urdhvatech
Thanks & Regards, Team Urdhva Tech
5 years ago
It works now. Thank you for your help!.