by Genuis Edition

With SuiteTracker: Timesheet, you can easily track time and measure productivity across all SuiteCRM modules, including support cases, tasks, and project tasks.

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#5875 - Desktop app error No records found

Closed Bug? created by Verified Purchase 2 weeks ago

Everything's installed ok. Module and desktop app. But the app, it will not connect at all. It just gives the error: Error No records found. I' searched and searched and tried everything and nothing is working. Please help.

  1. ahriad member avatar

    Genuis Edition Provider

    2 weeks ago

    Hello,

    I sent you an Email requesting the log file.

    • adaml member avatar

      Verified Purchase

      2 weeks ago

      This is the log from the desktop C:\Users\User\AppData\Local\Programs\TimeTracker there's nowhere to attach it so. is this the log you mean?

      2026/02/18 19:00:43 configuration.go:34: Loaded app XML config: &{Version:0.0.01 Modules:[{Name:Tasks Query:(tasks.status='In Progress' OR tasks.status='Not Started') AND tasks.assigned_user_id=%d Fields:"id", "name", "status", "date_due", "priority" LinkFieldName:tl_timesheet_tasks} {Name:Cases Query:(cases.status = 'Open_Assigned' OR cases.status = 'Open_New') AND cases.assigned_user_id=%d Fields:"id", "name", "status", "priority" LinkFieldName:tl_timesheet_cases}]} 2026/02/18 19:00:43 configuration.go:42: No user config 2026/02/18 19:04:31 tracking.gui.go:193: Loading tasks... 2026/02/18 19:04:31 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22admin%22%2C%0A++++++++%22password%22%3A%2229b08aae99db245e6f4a53daee2f56b9%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "n14o1rloonj17s3nrmlv684imt", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "1" }, "user_name": { "name": "user_name", "value": "admin" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:04:31 login.go:59: {n14o1rloonj17s3nrmlv684imt 1 admin en_us Y-m-d H:i} 2026/02/18 19:04:32 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22n14o1rloonj17s3nrmlv684imt%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D1%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:04:32 entry_list.go:62: No records found 2026/02/18 19:04:32 tracking.gui.go:197: Tasks loaded 2026/02/18 19:04:45 tracking.gui.go:193: Loading tasks... 2026/02/18 19:04:46 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22admin%22%2C%0A++++++++%22password%22%3A%2229b08aae99db245e6f4a53daee2f56b9%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "obf2vmu0r4pif8724pk362ll24", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "1" }, "user_name": { "name": "user_name", "value": "admin" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:04:46 login.go:59: {obf2vmu0r4pif8724pk362ll24 1 admin en_us Y-m-d H:i} 2026/02/18 19:04:46 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22obf2vmu0r4pif8724pk362ll24%22%2C%0A%09%22module_name%22%3A%22Cases%22%2C%0A%09%22query%22%3A%22%28cases.status+%3D+%27Open_Assigned%27+OR+cases.status+%3D+%27Open_New%27%29+AND+cases.assigned_user_id%3D1%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 2, "total_count": "2", "next_offset": 2, "entry_list": [ { "id": "380a70ab-7d6d-4067-9111-f72a030014a9", "module_name": "Cases", "name_value_list": { "id": { "name": "id", "value": "380a70ab-7d6d-4067-9111-f72a030014a9" }, "name": { "name": "name", "value": "change the VISA card number" }, "status": { "name": "status", "value": "Open_New" }, "priority": { "name": "priority", "value": "P1" } } }, { "id": "76bde3f3-b358-435a-a77d-a9e135551416", "module_name": "Cases", "name_value_list": { "id": { "name": "id", "value": "76bde3f3-b358-435a-a77d-a9e135551416" }, "name": { "name": "name", "value": "Payments not made since October 2016" }, "status": { "name": "status", "value": "Open_New" }, "priority": { "name": "priority", "value": "P1" } } } ], "relationship_list": [] }

      2026/02/18 19:04:46 tracking.gui.go:197: Tasks loaded 2026/02/18 19:06:02 tracking.gui.go:193: Loading tasks... 2026/02/18 19:06:02 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%22a834c304ed732a0b72c74d7c7473350e%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "name": "Invalid Login", "number": 10, "description": "Login attempt failed please check the username and password" }

      2026/02/18 19:06:02 login.go:55: Login failed, Please check your credentials 2026/02/18 19:06:03 tracking.gui.go:197: Tasks loaded 2026/02/18 19:07:50 tracking.gui.go:193: Loading tasks... 2026/02/18 19:07:50 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "hg4ghrfh6frss8rhhm9928cucg", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:07:50 login.go:59: {hg4ghrfh6frss8rhhm9928cucg 0 adaml en_us Y-m-d H:i} 2026/02/18 19:07:50 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22hg4ghrfh6frss8rhhm9928cucg%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:07:50 entry_list.go:62: No records found 2026/02/18 19:07:50 tracking.gui.go:197: Tasks loaded 2026/02/18 19:08:38 tracking.gui.go:193: Loading tasks... 2026/02/18 19:08:38 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "j0itflrcbd7e1qrnj2i57ld0ap", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:08:38 login.go:59: {j0itflrcbd7e1qrnj2i57ld0ap 0 adaml en_us Y-m-d H:i} 2026/02/18 19:08:38 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22j0itflrcbd7e1qrnj2i57ld0ap%22%2C%0A%09%22module_name%22%3A%22Cases%22%2C%0A%09%22query%22%3A%22%28cases.status+%3D+%27Open_Assigned%27+OR+cases.status+%3D+%27Open_New%27%29+AND+cases.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:08:38 entry_list.go:62: No records found 2026/02/18 19:08:38 tracking.gui.go:197: Tasks loaded 2026/02/18 19:10:08 tracking.gui.go:193: Loading tasks... 2026/02/18 19:10:08 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "6hk5co8k6d3pa43l5qlgks5pae", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:10:08 login.go:59: {6hk5co8k6d3pa43l5qlgks5pae 0 adaml en_us Y-m-d H:i} 2026/02/18 19:10:08 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%226hk5co8k6d3pa43l5qlgks5pae%22%2C%0A%09%22module_name%22%3A%22Cases%22%2C%0A%09%22query%22%3A%22%28cases.status+%3D+%27Open_Assigned%27+OR+cases.status+%3D+%27Open_New%27%29+AND+cases.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:10:08 entry_list.go:62: No records found 2026/02/18 19:10:08 tracking.gui.go:197: Tasks loaded 2026/02/18 19:10:12 tracking.gui.go:193: Loading tasks... 2026/02/18 19:10:12 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "7esj7uqpm34au417bmme8esvo8", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:10:12 login.go:59: {7esj7uqpm34au417bmme8esvo8 0 adaml en_us Y-m-d H:i} 2026/02/18 19:10:12 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%227esj7uqpm34au417bmme8esvo8%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:10:12 entry_list.go:62: No records found 2026/02/18 19:10:12 tracking.gui.go:197: Tasks loaded 2026/02/18 19:18:46 tracking.gui.go:193: Loading tasks... 2026/02/18 19:18:46 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "nqoelpv1uf6c2sfjtnedi6eq3u", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:18:46 login.go:59: {nqoelpv1uf6c2sfjtnedi6eq3u 0 adaml en_us Y-m-d H:i} 2026/02/18 19:18:46 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22nqoelpv1uf6c2sfjtnedi6eq3u%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:18:46 entry_list.go:62: No records found 2026/02/18 19:18:46 tracking.gui.go:197: Tasks loaded 2026/02/18 19:18:49 tracking.gui.go:193: Loading tasks... 2026/02/18 19:18:50 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "dp570etdbl041ec4rvc3ep6te8", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:18:50 login.go:59: {dp570etdbl041ec4rvc3ep6te8 0 adaml en_us Y-m-d H:i} 2026/02/18 19:18:50 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22dp570etdbl041ec4rvc3ep6te8%22%2C%0A%09%22module_name%22%3A%22Cases%22%2C%0A%09%22query%22%3A%22%28cases.status+%3D+%27Open_Assigned%27+OR+cases.status+%3D+%27Open_New%27%29+AND+cases.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:18:50 entry_list.go:62: No records found 2026/02/18 19:18:50 tracking.gui.go:197: Tasks loaded 2026/02/18 19:18:58 tracking.gui.go:193: Loading tasks... 2026/02/18 19:18:58 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "v0o69fivvpgd7f2rq26ljcdsoo", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:18:58 login.go:59: {v0o69fivvpgd7f2rq26ljcdsoo 0 adaml en_us Y-m-d H:i} 2026/02/18 19:18:58 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22v0o69fivvpgd7f2rq26ljcdsoo%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:18:58 entry_list.go:62: No records found 2026/02/18 19:18:58 tracking.gui.go:197: Tasks loaded 2026/02/18 19:19:02 tracking.gui.go:193: Loading tasks... 2026/02/18 19:19:02 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "h395ddj3rjquenbb26g17ds5ln", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:19:02 login.go:59: {h395ddj3rjquenbb26g17ds5ln 0 adaml en_us Y-m-d H:i} 2026/02/18 19:19:02 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22h395ddj3rjquenbb26g17ds5ln%22%2C%0A%09%22module_name%22%3A%22Cases%22%2C%0A%09%22query%22%3A%22%28cases.status+%3D+%27Open_Assigned%27+OR+cases.status+%3D+%27Open_New%27%29+AND+cases.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:19:02 entry_list.go:62: No records found 2026/02/18 19:19:02 tracking.gui.go:197: Tasks loaded 2026/02/18 19:21:27 tracking.gui.go:193: Loading tasks... 2026/02/18 19:21:27 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "vbstolru78mkjjei1vnco4pne5", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:21:27 login.go:59: {vbstolru78mkjjei1vnco4pne5 0 adaml en_us Y-m-d H:i} 2026/02/18 19:21:27 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22vbstolru78mkjjei1vnco4pne5%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:21:27 entry_list.go:62: No records found 2026/02/18 19:21:27 tracking.gui.go:197: Tasks loaded 2026/02/18 19:21:34 tracking.gui.go:193: Loading tasks... 2026/02/18 19:21:34 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "3t4mq145c9nkhfqggrmu9244ib", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:21:34 login.go:59: {3t4mq145c9nkhfqggrmu9244ib 0 adaml en_us Y-m-d H:i} 2026/02/18 19:21:34 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%223t4mq145c9nkhfqggrmu9244ib%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:21:34 entry_list.go:62: No records found 2026/02/18 19:21:34 tracking.gui.go:197: Tasks loaded 2026/02/18 19:21:52 tracking.gui.go:193: Loading tasks... 2026/02/18 19:21:52 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "mr1ls02l3fpss3vnnll88dm2bi", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:21:52 login.go:59: {mr1ls02l3fpss3vnnll88dm2bi 0 adaml en_us Y-m-d H:i} 2026/02/18 19:21:52 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22mr1ls02l3fpss3vnnll88dm2bi%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:21:52 entry_list.go:62: No records found 2026/02/18 19:21:52 tracking.gui.go:197: Tasks loaded 2026/02/18 19:23:52 tracking.gui.go:193: Loading tasks... 2026/02/18 19:23:52 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "hbvsak4e3sjmk4ta93i5qf5jkd", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:23:52 login.go:59: {hbvsak4e3sjmk4ta93i5qf5jkd 0 adaml en_us Y-m-d H:i} 2026/02/18 19:23:52 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22hbvsak4e3sjmk4ta93i5qf5jkd%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:23:52 entry_list.go:62: No records found 2026/02/18 19:23:52 tracking.gui.go:197: Tasks loaded 2026/02/18 19:26:56 tracking.gui.go:193: Loading tasks... 2026/02/18 19:26:56 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "54cp8g917qtjgeghil6jn356ot", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:26:56 login.go:59: {54cp8g917qtjgeghil6jn356ot 0 adaml en_us Y-m-d H:i} 2026/02/18 19:26:57 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%2254cp8g917qtjgeghil6jn356ot%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:26:57 entry_list.go:62: No records found 2026/02/18 19:26:57 tracking.gui.go:197: Tasks loaded 2026/02/18 19:34:01 tracking.gui.go:193: Loading tasks... 2026/02/18 19:34:01 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "9ptckl28ktchkupobev6u661k9", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:34:01 login.go:59: {9ptckl28ktchkupobev6u661k9 0 adaml en_us Y-m-d H:i} 2026/02/18 19:34:01 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%229ptckl28ktchkupobev6u661k9%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:34:01 entry_list.go:62: No records found 2026/02/18 19:34:01 tracking.gui.go:197: Tasks loaded 2026/02/18 19:34:24 configuration.go:34: Loaded app XML config: &{Version:0.0.01 Modules:[{Name:Tasks Query:(tasks.status='In Progress' OR tasks.status='Not Started') AND tasks.assigned_user_id=%d Fields:"id", "name", "status", "date_due", "priority" LinkFieldName:tl_timesheet_tasks} {Name:Cases Query:(cases.status = 'Open_Assigned' OR cases.status = 'Open_New') AND cases.assigned_user_id=%d Fields:"id", "name", "status", "priority" LinkFieldName:tl_timesheet_cases}]} 2026/02/18 19:34:24 configuration.go:42: No user config 2026/02/18 19:34:25 tracking.gui.go:193: Loading tasks... 2026/02/18 19:34:25 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "r9e0aeu40r7dl9gt2cdcl7b44k", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:34:25 login.go:59: {r9e0aeu40r7dl9gt2cdcl7b44k 0 adaml en_us Y-m-d H:i} 2026/02/18 19:34:26 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22r9e0aeu40r7dl9gt2cdcl7b44k%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:34:26 entry_list.go:62: No records found 2026/02/18 19:34:26 tracking.gui.go:197: Tasks loaded 2026/02/18 19:39:48 tracking.gui.go:193: Loading tasks... 2026/02/18 19:39:49 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "rn01pqt0c7vf6ikaahj82ovv0t", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:39:49 login.go:59: {rn01pqt0c7vf6ikaahj82ovv0t 0 adaml en_us Y-m-d H:i} 2026/02/18 19:39:49 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22rn01pqt0c7vf6ikaahj82ovv0t%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:39:49 entry_list.go:62: No records found 2026/02/18 19:39:49 tracking.gui.go:197: Tasks loaded 2026/02/18 19:39:49 tracking.gui.go:193: Loading tasks... 2026/02/18 19:39:49 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "ju211ve1f26bdd2k5uddmqbfiq", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:39:49 login.go:59: {ju211ve1f26bdd2k5uddmqbfiq 0 adaml en_us Y-m-d H:i} 2026/02/18 19:39:50 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22ju211ve1f26bdd2k5uddmqbfiq%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:39:50 entry_list.go:62: No records found 2026/02/18 19:39:50 tracking.gui.go:197: Tasks loaded 2026/02/18 19:39:50 tracking.gui.go:193: Loading tasks... 2026/02/18 19:39:50 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "k979ii213sd7b93vbc05d9jflk", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:39:50 login.go:59: {k979ii213sd7b93vbc05d9jflk 0 adaml en_us Y-m-d H:i} 2026/02/18 19:39:50 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22k979ii213sd7b93vbc05d9jflk%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:39:50 entry_list.go:62: No records found 2026/02/18 19:39:50 tracking.gui.go:197: Tasks loaded 2026/02/18 19:39:50 tracking.gui.go:193: Loading tasks... 2026/02/18 19:39:51 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "l7a5hpirc0epa83omghtt2t5h0", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:39:51 login.go:59: {l7a5hpirc0epa83omghtt2t5h0 0 adaml en_us Y-m-d H:i} 2026/02/18 19:39:51 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22l7a5hpirc0epa83omghtt2t5h0%22%2C%0A%09%22module_name%22%3A%22Tasks%22%2C%0A%09%22query%22%3A%22%28tasks.status%3D%27In+Progress%27+OR+tasks.status%3D%27Not+Started%27%29+AND+tasks.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22date_due%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:39:51 entry_list.go:62: No records found 2026/02/18 19:39:51 tracking.gui.go:197: Tasks loaded 2026/02/18 19:52:22 tracking.gui.go:193: Loading tasks... 2026/02/18 19:52:23 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest_data=%7B%0A++++%22user_auth%22%3A%7B%0A++++++++%22user_name%22%3A%22adaml%22%2C%0A++++++++%22password%22%3A%2201d631a8c82bd3d2f4a7541e4c032314%22%0A++++++++%7D%2C%0A++++%22application_name%22%3A%22REST+Client%22%2C%0A++++%22name_value_list%22%3A%5B%5D%0A%09%7D { "id": "dbb4abftuotsdg3rjnastv3a72", "module_name": "Users", "name_value_list": { "user_id": { "name": "user_id", "value": "2a09b76d-844f-4a3d-826b-17dffdd853ad" }, "user_name": { "name": "user_name", "value": "adaml" }, "user_language": { "name": "user_language", "value": "en_us" }, "user_currency_id": { "name": "user_currency_id", "value": "-99" }, "user_is_admin": { "name": "user_is_admin", "value": true }, "user_default_team_id": { "name": "user_default_team_id", "value": null }, "user_default_dateformat": { "name": "user_default_dateformat", "value": "Y-m-d" }, "user_default_timeformat": { "name": "user_default_timeformat", "value": "H:i" }, "user_number_separator": { "name": "user_number_separator", "value": "," }, "user_decimal_separator": { "name": "user_decimal_separator", "value": "." }, "mobile_max_list_entries": { "name": "mobile_max_list_entries", "value": null }, "mobile_max_subpanel_entries": { "name": "mobile_max_subpanel_entries", "value": null }, "user_currency_name": { "name": "user_currency_name", "value": "US Dollar" } } }

      2026/02/18 19:52:23 login.go:59: {dbb4abftuotsdg3rjnastv3a72 0 adaml en_us Y-m-d H:i} 2026/02/18 19:52:23 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22dbb4abftuotsdg3rjnastv3a72%22%2C%0A%09%22module_name%22%3A%22Cases%22%2C%0A%09%22query%22%3A%22%28cases.status+%3D+%27Open_Assigned%27+OR+cases.status+%3D+%27Open_New%27%29+AND+cases.assigned_user_id%3D0%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 0, "total_count": 0, "next_offset": 0, "entry_list": [], "relationship_list": [] }

      2026/02/18 19:52:23 entry_list.go:62: No records found 2026/02/18 19:52:23 tracking.gui.go:197: Tasks loaded 2026/02/19 12:19:58 tracking.gui.go:193: Loading tasks... 2026/02/19 12:19:59 misc.go:45: Pretty JSON:- for method https://crm.medicl

    • ahriad member avatar

      Genuis Edition Provider

      2 weeks ago

      Hello, Please make sure you assigned tasks or cases to your account The tasks or cases need to be assigned to the account you logged in with to appear in the app.

    • adaml member avatar

      Verified Purchase

      2 weeks ago

      is there a specific port the app needs? the crm is nat'd to a private address. the port access is strict.

    • adaml member avatar

      Verified Purchase

      2 weeks ago

      the account has cases and all of that.

    • ahriad member avatar

      Genuis Edition Provider

      2 weeks ago

      There are 2 cases that assigned to the user admin

      2026/02/18 19:04:46 login.go:59: {obf2vmu0r4pif8724pk362ll24 1 admin en_us Y-m-d H:i} 2026/02/18 19:04:46 misc.go:45: Pretty JSON:- for method https://crm.mediclaim.ca/service/v4_1/rest.php?method=get_entry_list&input_type=JSON&response_type=JSON&rest_data=%7B%0A%09%22session%22%3A%22obf2vmu0r4pif8724pk362ll24%22%2C%0A%09%22module_name%22%3A%22Cases%22%2C%0A%09%22query%22%3A%22%28cases.status+%3D+%27Open_Assigned%27+OR+cases.status+%3D+%27Open_New%27%29+AND+cases.assigned_user_id%3D1%22%2C%0A%09%22order_by%22%3A%22%22%2C%0A%09%22offset%22%3A0%2C%0A%09%22select_fields%22%3A%5B%0A++++%09%22id%22%2C+%22name%22%2C+%22status%22%2C+%22priority%22%0A++%09%5D%2C%0A%09%22link_name_to_fields_array%22%3A%5B%5D%2C%0A%09%22max_results%22%3A100%2C%0A%09%22deleted%22%3A0%0A%09%7D { "result_count": 2, "total_count": "2", "next_offset": 2, "entry_list": [ { "id": "380a70ab-7d6d-4067-9111-f72a030014a9", "module_name": "Cases", "name_value_list": { "id": { "name": "id", "value": "380a70ab-7d6d-4067-9111-f72a030014a9" }, "name": { "name": "name", "value": "change the VISA card number" }, "status": { "name": "status", "value": "Open_New" }, "priority": { "name": "priority", "value": "P1" } } }, { "id": "76bde3f3-b358-435a-a77d-a9e135551416", "module_name": "Cases", "name_value_list": { "id": { "name": "id", "value": "76bde3f3-b358-435a-a77d-a9e135551416" }, "name": { "name": "name", "value": "Payments not made since October 2016" }, "status": { "name": "status", "value": "Open_New" }, "priority": { "name": "priority", "value": "P1" } } } ], "relationship_list": [] }
      

      The user adaml is the one with a problem.

      Please check your Email urgently, by the way this case is public and there is a sensitive information in your log.

  2. adaml member avatar

    Verified Purchase

    2 weeks ago

    only 80 and 443 are open to it right now

    • ahriad member avatar

      Genuis Edition Provider

      2 weeks ago

      No, there are no specific ports the app needs

    • ahriad member avatar

      Genuis Edition Provider

      2 weeks ago

      Please change the password for both accounts mentioned in the log

  3. ahriad member avatar

    Genuis Edition Provider

    2 weeks ago

    Hello,

    I fixed the bug please find the new version in your dashboard.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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