by Verity Infotech

Zoom provides videotelephony and online chat services for teleconferencing, telecommuting, distance education, and social relations. Now you can combine the ease of Zoom communications with your CRM. This add-on helps users create Zoom meetings from SuiteCRM and start new meetings with just one click.

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#3480 - Meeting Creation only with master account

Closed Bug? created by svenkellputt 3 years ago

We´re using the Zoom Integration Plugin but it seems that all meetings get created by the master account of our zoom account. Any ideas how to change, that we can create meetings with the personal sub accounts?

  1. verityinfotech member avatar

    Verity Infotech Provider Affiliate

    3 years ago

    Can you please connect us on skype for further discussion ? Skype: info@verityinfotech.com

  2. svenkellputt member avatar

    svenkellputt

    3 years ago

    Easy fix (but it seems that it´s not clear enough even for the guys of salesagility), maybe because of bad translation whatever: The Zoom User ID which is needed to get inserted in the specific personal user profile is not the Zoom-User ID a user can find within his Zoom Profile. It´s the ID which you get back from the API within the "List Users" feature. After replacing the IDs it works correctly. Ticket can get closed :-) Thanks for the quick help!

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  • "After a few hick-ups at first now the Plugin works pretty good and just do what it´s supposed to." - svenkellputt

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