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#1833 - Chat issue

Open Bug? created by markkhan 8 months ago

Hi, I am having issue in this plugin. Whenever I open the link and click on "start chat" after writing in its fields, it gives error
//////////////////////////////////////////////
This page isn’t working crm.ippbx.com is currently unable to handle this request.
HTTP ERROR 500
///////////////////////////////////////////////

Here are the apache logs:

[Fri Mar 15 16:46:48.924209 2019] [php7:error] [pid 40025] [client 185.228.92.3:                                                                             64698] PHP Fatal error: Uncaught Error: Call to undefined function MaxMind\Db\                                                                             \Reader\bcadd() in /var/www/html/chat_tool/lhc_web/lib/core/lhexternal/MaxMind/                                                                             Db/Reader/Decoder.php:252\nStack trace:\n#0 /var/www/html/chat_tool/lhc_web/lib/                                                                             core/lhexternal/MaxMind/Db/Reader/Decoder.php(236): MaxMind\Db\Reader\Decoder                                                                             ->decodeBigUint('\x00\x00\x00\x00Y[\xEA\x01', 8)\n#1 /var/www/html/chat_to                                                                             ol/lhc_web/lib/core/lhexternal/MaxMind/Db/Reader/Decoder.php(125): MaxMind\Db\                                                                             Reader\Decoder->decodeUint64('Y[\xEA\x01')\n#2 /var/www/html/chat_tool/lhc_we                                                                             b/lib/core/lhexternal/MaxMind/Db/Reader/Decoder.php(91): MaxMind\Db\Reader\De                                                                             coder->decodeByType('uint64', 2941273, 4)\n#3 /var/www/html/chat_tool/lhc_web/li                                                                             b/core/lhexternal/MaxMind/Db/Reader/Decoder.php(189): MaxMind\Db\Reader\Decod                                                                             er->decode(2941273)\n#4 /var/www/html/chat_tool/lhc_web/lib/core/lhexternal/MaxM                                                                             ind/Db/Reader/Decoder.php(98): MaxMind\Db\Reader\Decoder->decodeMap(9, 294127                                                                             1)\n#5 /var/www/html/chat_tool/lhc_web/lib/core/lhexternal/MaxMind/Db/Reader/Dec                                                                             oder.php(91): MaxMind\Db\Reader\Decoder->d in /var/www/html/chat_tool/lhc_web                                                                             /lib/core/lhexternal/MaxMind/Db/Reader/Decoder.php on line 252, referer: https:/                                                                             /crm.ippbx.com/chat_tool/lhc_web/index.php/chat/startchat

  1. markkhan member avatar

    markkhan

    8 months ago

    Can we have update on this!

  2. fynsistech member avatar

    FyNSiS Softlabs Provider

    8 months ago

    Hi, Mr Khan,

    We apologise for inconvenience cost to you.

    We will resolve this ASAP,

    Request you please connect with us Skype: nasir.tech or email us on sales@fynsis.com.

    Thanks & Regards
    Fynsis Softlabs

  3. markkhan member avatar

    markkhan

    8 months ago

    I've contacted you over skype as well as on email. Is this your support?

    I need to hear on this ASAP!

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