by Fynsis Softlabs

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#3586 - CHAT plugin unable to create record in CRM

Closed Bug? created by AngieQCC a year ago

Hi There!!

We have purchased your plugin https://www.sugaroutfitters.com/addons/live-helper-chat-integration and for installation we have followed all the steps as stated in https://www.sugaroutfitters.com/docs/live-helper-chat-integration/installation-guide.screenshot-dev qualitycakecompany com 2021-04-24 21-27-33.png Now, the chat is working but, when we are creating any contact, it is showing that the contact has been created but in the CRM the record is not created. Also, the search tab appears empty.

Any help will be appreciable.

  1. info97 member avatar

    AngieQCC

    a year ago

    Can we expect a reply?

  2. fynsistech member avatar

    Fynsis Softlabs Provider

    a year ago

    Hi ,

    Regret the delay . You can contact our support tech at Skype for a quick resolution on the same. Looking forward to connect with you to address the problem.

    Skype id : live:.cid.22faebb2c81a236a

    Thanks and Have a great day ahead !

  3. fynsistech member avatar

    Fynsis Softlabs Provider

    7 months ago

    Hope it's taken care.

    If need support reach me on sales@fynsis.com for immediate support and assistance

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