by Fynsis Softlabs

Seamless Hassle-Free Integration with SuiteCRM Reduce up to 90% customer identification time Great opportunity to cross-sell and upsell Better closure of online sales and orders

Includes a 30 day guarantee
Try it Now

#3586 - CHAT plugin unable to create record in CRM

Closed Bug? created by AngieQCC 3 years ago

Hi There!!

We have purchased your plugin https://www.sugaroutfitters.com/addons/live-helper-chat-integration and for installation we have followed all the steps as stated in https://www.sugaroutfitters.com/docs/live-helper-chat-integration/installation-guide.screenshot-dev qualitycakecompany com 2021-04-24 21-27-33.png Now, the chat is working but, when we are creating any contact, it is showing that the contact has been created but in the CRM the record is not created. Also, the search tab appears empty.

Any help will be appreciable.

  1. info97 member avatar

    AngieQCC

    3 years ago

    Can we expect a reply?

  2. fynsistech member avatar

    Fynsis Softlabs Provider

    3 years ago

    Hi ,

    Regret the delay . You can contact our support tech at Skype for a quick resolution on the same. Looking forward to connect with you to address the problem.

    Skype id : live:.cid.22faebb2c81a236a

    Thanks and Have a great day ahead !

  3. fynsistech member avatar

    Fynsis Softlabs Provider

    2 years ago

    Hope it's taken care.

    If need support reach me on sales@fynsis.com for immediate support and assistance

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "This Live Chat tool help us to respond the customer proactively, we can easily monitor the chat,excellent tool with the best price in the market, whic..." - David.snap

    Read More Reviews