by Fynsis Softlabs

The SuiteCRM Auto Email Archive add-on is a user-friendly tool which helps each user customize their personal email inbox to send, receive, view, and store emails for retrieval and reference at any point of time.

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#3539 - License Validation does not work

Closed Bug? created by jobvector GmbH 3 years ago

Hello, I am trying to validate my installation with the provided license key, as described in your installation guide. When inserting the key and hitting the validate button, I get a successful response ({validated: true, user_count: "0", licensed_user_count: "7", validated_users: true}). But when I add users to the Manage Users list I get an error. Javascript alert: Error: The license key could not validate. Please check the key and re-validate. SuiteCRM Log:
( [success] => [result] => Key could not be found locally. Please go to the license configuration tool and enter your key. )

Reinstalling the plugin did not help.

Kind regards.

  1. fynsistech member avatar

    Fynsis Softlabs Provider

    2 years ago

    Hope it's taken care.

    If need support reach me on sales@fynsis.com for immediate support and assistance

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