by Variance InfoTech Pvt Ltd

Slack Integration with SuiteCRM helps connect and automatically communicate recent activities to team members from your CRM, powered by workflow notifications. Keep your team in the loop with realtime Slack messages that reflect the latest actions in SuiteCRM.

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#3992 - Not able to connect to Slack - getting "Error: missing_scope"

In Progress Installation created by pedja about a year ago

Hello,

I created the Slack app for this integration and got the token, actually two tokens, one for the user one for the bot. Which one should I use? When I click on the Test authentication button to test if CRM is connected to Slack, I get the error message "Error: missing_scope" I was trying to add many different scopes in the Slack app configuration but I'm still getting the same message. There's no documentation on what needs to be configured.

Can you please help me and let me know how to configure the Slack app so this integration could work?

Thank you

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    11 months ago

    Hello Pedja,

    Our Tech Team has sent email regarding the your questions from techsupport@varianceinfotech.com to pedja@aptient.com on 25th November, 2021.

    Can you please check your email inbox and let us know you have received or not.

    Regards, Variance Infotech PVT LTD

  2. fationmeraj member avatar

    fationmeraj

    9 months ago

    Hello, Same isue as pedja ""Error: missing_scope". Will you please help me and let me know how to configure the Slack app so this integration could work?

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      9 months ago

      Hello,

      You need to Select User Token for Authentication and below are the steps of App Creation and Scope of the App,

      1) Create New App in Slack Workspace using below URL https://api.slack.com/legacy/custom-integrations/legacy-tokens 2) Create or Manage your Slack Apps : https://prnt.sc/u2rb48 3) Click on Create APP button : https://prnt.sc/u2rbob 4) Enter App Name and Select Workspace : https://prnt.sc/u2rcmx 5) After Save App Name, you will able to see Permissions widget and click on it : https://prnt.sc/u2ree9 6) Select User Token Scopes : https://prnt.sc/u2rg9s 7) Select Highlighted Scope from User Token Scopes : https://prnt.sc/u2rhlg 8) Install App to Workspace : https://prnt.sc/u2rimq 9) Allow app access to workspace : https://prnt.sc/u2rj9y 10) Once you allow access to workspace, OAuth Access Token is generate : https://prnt.sc/u2rk7c

      Hope above steps will help you and if you have any further questions then let us know.

      Regards, Variance Infotech PVT LTD

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