by Variance InfoTech Pvt Ltd

Slack Integration with SuiteCRM helps connect and automatically communicate recent activities to team members from your CRM, powered by workflow notifications. Keep your team in the loop with realtime Slack messages that reflect the latest actions in SuiteCRM.

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#2857 - Slack has changed the Access token authentication to use slack app

Closed Installation created by thulasiprasadkaliyamurthy 4 years ago

Slack has changed the Access token authentication to use Slack app, facing issues during installation.

I have installed the module and it loads fine, during the process of Test Authentication , i Keyed in my slack username, my slack member id and for the access token --> i created sugarslack app in slack and used the Bot User OAuth Access Token for authentication.

May i have an updated documentation for installation?

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello,

    Can you please share screenshot of Slack from which you're getting Slack Username and Token for Configure in our add-on?

    Regards, Variance Infotech PVT LTD

  2. thulasiprasadkaliyamurthy member avatar

    I have managed to fix it finally, had to include most of scope to slackapp that I created in slack workspace. related to user, group,chats and so on.

    I would appreciate if support team can update the installation document accordingly, so that It will be useful for other users.

    Thank you!

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello,

    Thanks for the update.

    Shall we close this case for now?

    Regards, Variance Infotech PVT LTD

    • thulasiprasadkaliyamurthy member avatar

      I have scheduled a meeting, with Tech team @2pm SGT, hope we are able to get it fixed.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      4 years ago

      Hello,

      We've updated you for the new installable zip of our add-on through email. So can you please check and confirm.

      If it's works then we'll close this case.

      Regards, Variance Infotech PVT LTD

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