by Dreamer Technologies

SendGrid Integration helps you to track sent emails status in SuiteCRM. Analyse Email Engagement with Delivered, Opened, Clicked, Dropped, Bounced event. SendGrid virtually eliminates the complexities that usually go along with sending corporate emails on a large scale. SendGrid improves deliverability for your application-generated email.

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#4110 - Is this used for admin emails like password resets?

Open General Question created by tradewind Verified Purchase 2 years ago

Is the Sendgrid integration only used for campaigns or also for transactional emails in the system like password resets?

  1. dreamertechs member avatar

    Dreamer Technologies Provider Affiliate

    2 years ago

    Hello Trade Wind,

    Thanks for connecting us...!

    Yes, the SendGrid integration will support each email sent from the CRM. If you have any queries please connect on skype:- dreamertechs or WhatsApp:- 918866461183.

    Regards,

    Team Dreamer Technologies.

  2. tradewind member avatar

    tradewind Verified Purchase

    2 years ago

    Thanks, but I think you might be wrong about that. We had to go into Admin --> Email Settings and manually configure Sendgrid as an SMTP relay in order for password resets and other transactional emails like that to actually send. It's not clear where your product is used and where it's not.

  3. dreamertechs member avatar

    Dreamer Technologies Provider Affiliate

    2 years ago

    Hi Trade Wind,

    Thank you for your reply..!

    Can we talk about your query, please share your email address or we can connect on Skype / WhatsApp for better communication?

    Regards,

    Team Dreamer Technologies

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