Scorecard

by Unify Solutions

The Scorecard add-on for SuiteCRM is a visual reporting tool that helps users measure their current progress to better identify which records they should focus their time on next. Using a unique color code system and data filter option, users can easily visualize the status of CRM records from the List View and Detail View of any module.

Free 30 day trial
Try it Now

#5062 - Help us: unable to see scorecard configuration in every module

Closed Bug? created by Verified Purchase 6 months ago

Already purchase, already put the license, already activate and configure which module can see scorecard, but then nothing happen in each module, can you direct us what is wrong?

  1. nikhil87 member avatar

    Unify Solutions Provider

    6 months ago

    Hi,

    There may be cache issue. Please press CTRL + F5 for refresh on particular page.

    If still doesn't work let us know.

  2. erwis member avatar

    Verified Purchase

    6 months ago

    Thx, we found the problem in directory permission, now admin and all user can use that function. The problem now only admin user has color line in Account example, but as a general user, the fiilter appear and already set to display color, but the Account still listing without color. Can you direct us what wrong?

    • nikhil87 member avatar

      Unify Solutions Provider

      6 months ago

      Hi,

      I need to check at your end remotely. Can we connect? Let me know, this issue comes with every module or a particular module, for particular view.

      Regards Nikhil Unify Solutions

    • nikhil87 member avatar

      Unify Solutions Provider

      5 months ago

      Hi,

      Is it working or still have problem?

    • erwis member avatar

      Verified Purchase

      5 months ago

      Hi, Can you email me to solve this, we have new problem, if we click Scorecard module in admin, this message appear: "SugarOutfitters_API:call(): Unable to validate the license key. Please configure the firewall to allow request to https://store.suitecrm.com/api/v1/key/validate andmake sure that SSL certs are up to date on the server". We contact our share hosting provider and they said the configuration in cPanel doesnt block anything. Can you direct us what wrong? So right now, your Scorecard doesnt display at all in every module.

  3. erwis member avatar

    Verified Purchase

    5 months ago

    Update, problem alredy solve, thx you

  4. nikhil87 member avatar

    Unify Solutions Provider

    5 months ago

    That's Great

    Thank You

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 7.14.2
Read Our Review

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured
Productivity Reporting Administration Integrations Sales Analysis Count Value filter scorecard list view Color Code dropdown search detail view score modules Custom modules account contact lead opportunity case Quote other Currency amount Total Sum status unify dashboard support Invalid Correction Missing Values Match Not Match