by Unify Solutions

The Scorecard add-on for SuiteCRM is a visual reporting tool that helps users measure their current progress to better identify which records they should focus their time on next. Using a unique color code system and data filter option, users can easily visualize the status of CRM records from the List View and Detail View of any module.

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#3149 - FIlter issue

Closed Bug? created by acarlisi 3 years ago

Hey when I select the filter it does not filter the leads correctly, it still has all of them filtered by All.

  1. nikhil87 member avatar

    Unify Solutions Provider

    3 years ago

    Hi,

    Check whether the field is set to Advance search or not. If not set to Advance Search then set that field to Advance Search via Studio. then check once.

    If the same problem is coming up again, let us know.

  2. nikhil87 member avatar

    Unify Solutions Provider

    3 years ago

    We are also checking on your side, if the issue is found will update you soon with solution.

  3. nikhil87 member avatar

    Unify Solutions Provider

    3 years ago

    Hey,

    We got that bug, and also resolved. you have to Just uninstall Scorecard Package and delete package and install new Scorecard package again from Module Loader.

    We are sharing new updated package details to your Email, please download and proceed.

    If any query, please let us know.

    Thank you, Unify Solutions

  4. acarlisi member avatar

    acarlisi

    3 years ago

    Hey I just uninstalled and deleted the package and installed again but am still experiencing the issue.

    • nikhil87 member avatar

      Unify Solutions Provider

      3 years ago

      Hi,

      Sorry for the inconvenience.

      I hope you have downloaded and install new package from your SuiteCRM Store account orders page for Scorecard.

      Can we connect remotely for better solution?

  5. acarlisi member avatar

    acarlisi

    3 years ago

    Yes of course want to connect through skype? Let me know how you want to connect.

  6. acarlisi member avatar

    acarlisi

    3 years ago

    Actually I am fine, the module works with your update. Thank you for the help

  7. nikhil87 member avatar

    Unify Solutions Provider

    3 years ago

    Great, Actually another similar issues found, and resolved as well. we will send you updated package details to your email.

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