by Variance InfoTech Pvt Ltd

Create a round robin assignment rule in SuiteCRM, so new leads can be automatically distributed in a rotational manner that’s equal for members of your sales team.

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#3202 - Not Working for me on MAMP

Closed Bug? created by lalitrane 2 years ago

Hi,

I am trying out this add on for our new suiteCRM project.

It doesn't seem to be working for me on local MAMP server.

Is there anything else should be doing apart from the documentation?

Do i need to change some local server setting?

Thanks!

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hi This is Urvi, I have forwarded your issue to my tech team. soon they will reply Please stay with us till we resolve it

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    For Round Robin Assignment addon feature, needs to trigger SuiteCRM Cron for Assigning Record based on Configuration.

    Currently you've setup our addon on local system so SuiteCRM Cron is not automatically trigger. For Local System, you need to run SuiteCRM Cron Manually.

    If you setup on any live server than you need to set SuiteCRM Cron on server. After that it'll trigger automatically.

    Regards, Variance Infotech PVT LTD

  3. lalitrane member avatar

    lalitrane

    2 years ago

    Hi,

    I have pushed my backup to the live server and setup the cron job on the server.

    But the plugin still doesn't work for me. If i give you my credentials then would you be able to check this for me please?

    Thanks!

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      2 years ago

      Hello

      Please Share your CRM Credentials, FTP Details and Database Access on "techsupport@varianceinfotech.com".

      Once you share details on given email, we will check it from our end.

      Regards, Variance Infotech PVT LTD

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    Hope your issue has been resolved.

    Currently We're closing this Case.

    Regards, Variance Infotech PVT LTD

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