by Variance InfoTech Pvt Ltd

Give your team an upfront glance of where leads are in the sales cycle. The Progress Bar add-on prominently displays a quick overview that highlights the current stage of each record, and it can be configured with any SuiteCRM module.

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#3617 - No Progress Bar Shown

Closed Bug? created by moilang.ong 2 years ago

I have installed VIProgressBar-4.0-SuiteCRM-Version-V7.8.

First of all, the images in "/index.php?module=Administration&action=vi_progressbarlistview" is come with broken link. (e.g. https://suitehelp.varianceinfotech.com/images/sp_theme/knowledege.png) 2021-05-17_19-47-26.png

As shown in the screenshot above, I have created my first progress bar, but it does NOT appear in the module's editview (as screenshot below) 2021-05-17_19-50-27.png

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    Sorry for the Inconvenience.

    Did you given the 775 or 777 Permission on your SuiteCRM folder after Installing the Progress Bar add-on?

    As per the Images, it's look like CSS and JS files doesn't have the proper permission.

    Also can you please tell us that did you installed the New Theme on your SuiteCRM?

    Regards, Variance Infotech PVT LTD

    • moilang.ong member avatar

      moilang.ong

      2 years ago

      I'm working on IIS, i have given full permission for read, write, modify to IUSR. Does this add-on only work on the latest default theme? I'm using a custom theme named "sugarproject".

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      2 years ago

      Hello,

      Currently our Progress Bar add-on support only Default Theme provided by SuiteCRM.

      As you mentioned that you have installed the Custom Theme named "SugarProject" in your CRM. So we need to do changes in our add-on for you about the Custom Theme which you have installed.

      Regards, Variance Infotech PVT LTD

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello

    Thanks for your valuable support and being our customer. We've not received any response from your side so for now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or generate new ticket.

    Regards,
    Support Team Variance InfoTech Pvt Ltd

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