by Variance InfoTech Pvt Ltd

Give your team an upfront glance of where leads are in the sales cycle. The Progress Bar add-on prominently displays a quick overview that highlights the current stage of each record, and it can be configured with any SuiteCRM module.

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#3454 - Double line of the progress bar appear

Closed Bug? created by choonleonglim1 3 years ago

Capture.PNG

  1. choonleonglim1 member avatar

    choonleonglim1

    3 years ago

    Capture2.PNG This the current setting

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello

    Apologies for the inconvenience.

    Can you please tell us which version of SuiteCRM you're using?

    Regards, Variance Infotech PVT LTD

  3. choonleonglim1 member avatar

    choonleonglim1

    3 years ago

    Version: SuiteCRM-7.10.29

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Ok.

      Can you please tell us which zip you have downloaded from the SuiteCRM Store?

      Regards, Variance Infotech PVT LTD

  4. choonleonglim1 member avatar

    choonleonglim1

    3 years ago

    I've downloaded both and tried: (Same error happen) VIProgressBar-2.0-Version7.10.zip VIProgressBar-2.0-Version7.11.zip

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Hello

      You have to download only VIProgressBar-2.0-Version7.10.zip because you have SuiteCRM 7.10.29 Version and Install on your SuiteCRM.

      is it possible for you to share CRM Credentials, FTP Details of your Server where you have hosted your CRM and Database Access if you don't mind?

      If yes then please share it on techsupport@varianceinfotech.com. So we'll check it from our end & you will get quick solution.

      Regards, Variance Infotech PVT LTD

  5. choonleonglim1 member avatar

    choonleonglim1

    3 years ago

    I've download and install using VIProgressBar-2.0-Version7.10.zip and the same error appear.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Hello,

      Let us try on our server with same SuiteCRM Version which you're using. We'll update you soon.

      Regards, Variance Infotech PVT LTD

  6. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    We have checked issue as you mentioned. This issue reproduced in SuiteCRM 7.10.29 Version but not in SuiteCRM 7.10.1, SuiteCRM 7.10.2 or SuiteCRM 7.10.4 Version.

    We're updating new release with this issue fixed by Tomorrow on SuiteCRM Store.

    Once we updating new release, We'll update you.

    Regards, Variance Infotech PVT LTD

  7. choonleonglim1 member avatar

    choonleonglim1

    3 years ago

    4.PNG

    Issue not fixed

    • choonleonglim1 member avatar

      choonleonglim1

      3 years ago

      5.PNG

      After clear browser cache it work. but when zoom in in 90% screen it show a line across the bar

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Hello,

      Did you download the Latest Release from the SuiteCRM Store?

      One more thing we're working on the issue which you mentioned like showing line across the bar. This thing display only on Chrome Browser. Did you check in Mozilla Firefox Browser?

      Regards, Variance Infotech PVT LTD

    • choonleonglim1 member avatar

      choonleonglim1

      3 years ago

      yes, the latest copy. currently it happen in chrome and edge. I'm also notice that the previous version also happen the same issue

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Ok

      We're working on the Design issue for the Chrome and Edge Browser. We'll update you soon.

      Regards, Variance Infotech PVT LTD

  8. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    We have Released new version of Progress Bar add-on on SuiteCRM Store which is fixed the showing Line on Progress Bar for Chrome and Edge Browser.

    Please download the latest release from SuiteCRM Store and Install on your SuiteCRM.

    Please let us know if you have any further query.

    Regards, Variance Infotech PVT LTD

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