The Price Books add-on for SuiteCRM allows you to sell products at different pricing rates based on your chosen agreement terms with specific types of customers, resellers, or distributors.
#5864 - Incorrect price applied for distributor account
We would like clarification and guidance regarding how pricing is selected and applied for Distributor accounts when using the Price Books add-on for SuiteCRM. The add-on is designed to support different pricing structures based on agreement terms for customers, resellers, and distributors. In our setup, distributor-specific Price Books are configured and linked correctly (as far as we can tell). However, the pricing behavior we observe does not always align with our expectations. This raises a broader question about pricing logic, priority, and fallback behavior within the add-on. What is the official pricing priority order for distributor accounts? Are there best practices for ensuring distributor pricing always applies? Are there known scenarios where distributor pricing is intentionally bypassed?
one week ago
Hello,
Thank you for reaching out to us.
Could you please share your use case for price distribution for distributor accounts by emailing the details to techsupport@varianceinfotech.in? Once received, we will review the information and guide you accordingly.
We look forward to your response.
Regards,
Variance Infotech PVT LTD