by Variance InfoTech Pvt Ltd

PDF Creator for SuiteCRM is a powerful add-on for generating business PDFs, capturing electronic signatures, and automating related processes. Quickly create proposals, contracts, cases, quotes, invoices and other necessary docs while working in your CRM.

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#5480 - Installation Issue

In Progress Installation created by allison 2 months ago

After installing pdf creator, my calendar module no longer works. When clicking on an item in the calendar I get an error loading page message. Uninstalling pdf creator makes this behavior disappear and reinstalling makes the behavior come back.

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 months ago

    Hello,

    Apologies the problem you're facing.

    Can you please tell us your SuiteCRM and PHP Version so we can check same from our end.

    Regards,
    Variance Infotech PVT LTD

  2. allison member avatar

    allison

    2 months ago

    We are using php version 8.1.2 and SuiteCRM 7.14.4

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 months ago

    Hello,

    Ok. We'll check it from our end

    Regards,
    Variance Infotech PVT LTD

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 months ago

    Hello,

    We've Uploaded new package of PDF Creator Extension on SuiteCRM Store, addressing the issue you reported. You can download the latest package of PDF Creator from the SuiteCRM Store.

    First, uninstall the existing PDF Creator from your CRM. Then, install the new package you downloaded from SuiteCRM Store.

    Regards,
    Variance Infotech PVT LTD

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