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#3387 - SMTP Authenticate issue

Closed Bug? created by sanjay1 3 years ago

I have installed multiple SMTP plugin(VIMultiSMTP-8.0-Version7.11.zip) in SuiteCRM 7.11.18 but after installation thrown SMTP authentication error. Without this plugin SMTP working

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    Apologies for the problem you're facing.

    is it possible for you to share your CRM Credentials, FTP Details, SMTP Details and Database Access if you don't mind?

    If yes then please share with us on "techsupport@varianceinfotech.com" and we'll check it from our end & you'll get quick solution.

    Regards, Variance Infotech PVT LTD

    • sanjay1 member avatar

      sanjay1

      3 years ago

      Its my clients details so can not share. Can be possible through remote access either Any desk or TeamViewer

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Hello

      We'll available tomorrow on below timing. Please share Anydesk Details on "techsupport@varianceinfotech.com" and your availability as well.

      Our Online Support Hours: 11:30 PM US Eastern Time to 09:00 AM US Eastern Time 04:30 AM GMT Time to 02:00 PM GMT Time

    • sanjay1 member avatar

      sanjay1

      3 years ago

      Please find Any Desk Remote ID: 301 746 782. We can connect 7:00 AM US ET

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Hello,

      We're closing this Case as we have connected through Anydesk and discuss with you about issue.

      Regards, Variance Infotech PVT LTD

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