by Variance InfoTech Pvt Ltd

Want each user to have their own outgoing email server configuration? This add-on is perfect for that. Each user can setup their own outgoing server.

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#2133 - not sending emails

Closed Bug? created by randy Verified Purchase 4 years ago

you module automaticly checked the authentication box even though it is not needed . we have our server behind the same firewall and since suitecrm cannot seem to figure out how to make SSL/TLS work correctly with the mail client we gave up and allow suitecrm to send without authentication via a rule on our internal exchange server .

so when we uncheck authentication it will send the test email but as soon as you save it. the system will add the check box again .

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Ok we will review and update you asap, max by tomorrow

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello,

    We've updated our new release VIMultiSMTP-4.0-Version which was covered your issue like authentication checkbox is checked when Edit Configuration even after Uncheck at time of Configuration.

    Please download latest release from SuiteCRM Store and upload on your SuiteCRM.

    Regards, Variance Infotech PVT LTD

  3. randy member avatar

    randy Verified Purchase

    4 years ago

    4.0 doesnt work at all . a few call outs

    1. the smtp authentication is corrected that does work now .
    2. onec installed and after doing a db repair , templates stopped working . meaning with 7.11.6 i was using the email select a template . with 4.0 that no longer works
    3. emails will not go out with 4.0 installed
    4. once i disable 4.0 everything works normal .
  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello,

    Can you please send us screenshot from which templates stopped working.

    Regards, Variance Infotech PVT LTD

  5. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello

    Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com

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