The MultiCompany add-on allows you to set up unique record numbering for each company in one installation of a SuiteCRM instance.
#5620 - Emaill accounts in Multicompany - urgent!
We have issues with the email accounts: we created a system email account for outbound emails (as an admin user) - works fine.
BUT when we create PERSONAL Outbound Email accounts - it's not working. Looks like the system is doing something - but no email arrives at the entered email address in the test function.
Also strange: I created 3 different personal Inbound Email accounts (one for each company). When I go to the email module - then the IMAP emails of the first mailbox are shown - not the ones from the company where I'm logged in and which is also marked as "Standard"!
Are these problems known? In the docs I haven't found anything and in the Multicompany module is nothing about email accounts...
2 months ago
Hello,
Thank you for reaching out to us.
Could you please confirm if the Admin User Email Account is set as a personal Outbound Email Account?
If possible, kindly share a video of the scenario you are facing at techsupport@varianceinfotech.in. We will review it and provide you with the appropriate guidance.
Regards,
Variance Infotech PVT LTD
one month ago
We sent an email with an attached PDF at 2025-02-16 to you. Have you got it? We haven't got a confirmation email...
one month ago
Yes. We received the email and acknowledge through email as well.
Regards,
Variance Infotech PVT LTD