by Mien Trung Software

MTS Subpanel Toggle helps SuiteCRM users display or hide subpanels within individual modules. This add-on offers total customization of what subpanels are key to display versus the current subpanel hide feature that acts as a global-only change.

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#5197 - ​ 202 / 5.000 Risultati della traduzione Risultato di traduzione Hi, we activated the demo and installed it... But there is the same problem... We created 2 activation/deactivation conditions but they have no effect... can you help us... thanks

In Progress Bug? created by Direzione Finexpert ITALIA 2 months ago

Hi, we activated the demo and installed it... But there is the same problem... We created 2 activation/deactivation conditions but they have no effect... can you help us... thanks

  1. nhat.thieu member avatar

    Mien Trung Software Provider Affiliate

    2 months ago

    Hello

    Thanks for your trial our addon. Can you give me the SuiteCRM version and the module you are configured.

    Mientrungsoft team

    • direzione1 member avatar

      Versione 7.12.4 Sugar Versione 6.5.25 (Versione 344)

      Module "clienti", subpanel "lead"

    • nhat.thieu member avatar

      Mien Trung Software Provider Affiliate

      2 months ago

      Thanks for your feedback. I will double check and get back to you soon

    • nhat.thieu member avatar

      Mien Trung Software Provider Affiliate

      2 months ago

      Hello,

      I just double check in my crm and it works. Can you screenshot in edit view that you are configured?

  2. direzione1 member avatar

    Good evening of course!

    I have attached 2 screenshots: 1) Subpanel settings 2) What we actually see in the form. (nothing changes)

    We are waiting for you

    Best regards

    • nhat.thieu member avatar

      Mien Trung Software Provider Affiliate

      2 months ago

      Hello Direzione,

      Where you attached. I don't see on this ticket. May have some issue. Can you send me via email: suitecrm.addon@gmail.com

      Thanks, Mien Trung Soft team

    • nhat.thieu member avatar

      Mien Trung Software Provider Affiliate

      2 months ago

      Hello,

      Thanks for your information. I got it, currently as my remember the addon did not support to config without conditions. Can you add any condition to your configuration? For example field name is not empty

      Thanks

  3. direzione1 member avatar

    Good afternoon Mien Trung.

    We tried adding the conditions you recommended, but it doesn't work.

    We attach the screenshots.

    We are waiting for you

    • nhat.thieu member avatar

      Mien Trung Software Provider Affiliate

      2 months ago

      Thanks for your info. We will double check and provide a new patch tmr if has an issue.

    • nhat.thieu member avatar

      Mien Trung Software Provider Affiliate

      2 months ago

      Hello,

      Can you change the conditions from Name to 'Date created' not equal to '' as my screenshot and try again. I have tried in my end and it works

      See this is my configuration

      Screenshot 2024-02-13 at 21.58.42.png

      This is my result

      Screenshot 2024-02-13 at 22.00.48.png

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