by SuiteCRM Addon

MTS SubPanel Search makes it easy to QUICK SEARCH ANY INFORMATION IN A SUBPANEL. Because you can filter searches right from any subpanel you can drill down to the exact record you need in little time. This gets you back to focusing on the real business value task on hand.

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#3536 - The license is queried every month

In Progress Bug? created by Michael Verified Purchase 5 months ago

Every month the license is switched off and must be validated. The validation goes through positively and then runs again for a month.

  1. maltaner member avatar

    Michael Verified Purchase

    5 months ago

    SubPanel Search Addon is no longer active

    • nhat.thieu member avatar

      SuiteCRM Addon Provider Affiliate

      5 months ago

      Hello Michael,
      Sorry for this issue, looks like the problem relates to the license server. Please go to license settings and try to validate again.

      Thanks,
      SuiteCRM Addon Team

  2. maltaner member avatar

    Michael Verified Purchase

    5 months ago

    Thanks for the really fast response.

    Yes, that works fine. But I have to do it every month.
    And I've been doing it since the beginning, when we bought the license.

    • nhat.thieu member avatar

      SuiteCRM Addon Provider Affiliate

      5 months ago

      Hi Michael,
      I will check with the store to resolve it soon.

      Thanks,
      SuiteCRM Addon

  3. maltaner member avatar

    Michael Verified Purchase

    5 months ago

    Hi Team,

    it's time again.
    Here is the message:
    SubPanel Search Addon Addon is no longer active due to the following reason: Key does not exist. Users will have limited to no access until the issue has been addressed.
    SubPanel Search Addon is no longer active.
    Please renew your subscription or check your license configuration.

    If I go to "license configuration" and "Validate" the key, I get -> Success!
    Every month.

    Thanks
    Michael

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