by eVolpe Consulting Group

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#3999 - Installation issue

Closed Bug? created by junk99 2 years ago

Following your installations directions for file name eVolpe_CRM_Mautic_4.0.241.zip (installing on a Mautic 3,2x installation) the directions read to copy the plugins/ content into the Mautic plugins directory. The expanded zip file does not have a plugins directory, only a modules directory. Am I missing something, or is that a typo? Thank you.

  1. eVolpe member avatar

    eVolpe Consulting Group Provider

    2 years ago

    Hello, I noticed that you cancelled trial. Still need help?

    I would love to help you install that plugin.

    Best, Maciej Jankiewicz

  2. junk99 member avatar

    junk99

    2 years ago

    Maciej:

    Good to talk with you again. I did not cancel the trial. I am not even sure how I would do that, but I think your employee Jennifer did that to be helpful and make sure that my trial did not run out. I would like to continue with the installation. I just need to know what the plugin directory you are referring to, because there is no plugin directory in the Zip file I downloaded. I would appreciate your help. Thank you, Ron

  3. eVolpe member avatar

    eVolpe Consulting Group Provider

    2 years ago

    Hello Ron!

    I hope you're doing well. I've just sent an email to you.

    MJ

  4. eVolpe member avatar

    eVolpe Consulting Group Provider

    2 years ago

    Hello Ron,

    Did you get my last e-mail?

    Best, MJ

  5. eVolpe member avatar

    eVolpe Consulting Group Provider

    2 years ago

    We updated our requirements for our plugin.

    Now we support: Mautic version: from version 4.0.X to version 4.1.X Mautic version: from version 3.2.X to version 3.3.X Mautic version: 2.14.X, 2.15.X, 2.16.X

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