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#2488 - Synchronize records with Mautic not working
Mautic version is 2.15.3 SuiteCRM version is 7.11.10 eVolpe_CRM_Mautic_3.11.233.zip eVolpe_Mautic_CRM_3.11.112.zip
When we execute Step 2: Synchronize CRM records with Mautic (clicking Synchronize records with Mautic) we get some errors on cronjob logs:
PHP Notice: Array to string conversion in /home/.../suitecrm/include/Mautic/HierarchyBuilder/HierarchyBuilder.php on line 59 PHP Notice: Array to string conversion in /home/.../suitecrm/include/Mautic/HierarchyBuilder/HierarchyBuilder.php on line 59 PHP Warning: Use of undefined constant id - assumed 'id' (this will throw an Error in a future version of PHP) in /home/.../suitecrm/include/Mautic/MauticIntegrator/MauticIntegrator.php on line 286 PHP Notice: Undefined index: type in /home/.../suitecrm/include/Mautic/MauticIntegrator/MauticIntegrator.php on line 428 PHP Notice: Undefined index: type in /home/.../suitecrm/include/Mautic/MauticIntegrator/MauticIntegrator.php on line 429
and some errors on suitecrm.log:
Wed Jan 15 17:46:03 2020 [29083][1][FATAL] MAUTIC API ERROR, type: , code: 500, message: The response returned is in an unexpected format.
Syncronization is not executed
Endymion
4 years ago
Hi Is there any news? Thanks
4 years ago
Hello Jordi,
I forwarded your message to our development team. Tomorrow I should get feedback from them.
Best regards, Maciej Jankiewicz eVolpe Support Team
4 years ago
Hello Jordi,
We don't have enough information. I think it's best we organise Skype conference. I will send you more details via e-mail.
Best regards, Maciej Jankiewicz eVolpe Support Team