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#2488 - Synchronize records with Mautic not working

Open Bug? created by jordiplanas Verified Purchase 2 months ago

Mautic version is 2.15.3
SuiteCRM version is 7.11.10
eVolpe_CRM_Mautic_3.11.233.zip
eVolpe_Mautic_CRM_3.11.112.zip

When we execute Step 2: Synchronize CRM records with Mautic (clicking Synchronize records with Mautic) we get some errors on cronjob logs:

PHP Notice: Array to string conversion in /home/.../suitecrm/include/Mautic/HierarchyBuilder/HierarchyBuilder.php on line 59
PHP Notice: Array to string conversion in /home/.../suitecrm/include/Mautic/HierarchyBuilder/HierarchyBuilder.php on line 59
PHP Warning: Use of undefined constant id - assumed 'id' (this will throw an Error in a future version of PHP) in /home/.../suitecrm/include/Mautic/MauticIntegrator/MauticIntegrator.php on line 286
PHP Notice: Undefined index: type in /home/.../suitecrm/include/Mautic/MauticIntegrator/MauticIntegrator.php on line 428
PHP Notice: Undefined index: type in /home/.../suitecrm/include/Mautic/MauticIntegrator/MauticIntegrator.php on line 429

and some errors on suitecrm.log:

Wed Jan 15 17:46:03 2020 [29083][1][FATAL] MAUTIC API ERROR, type: , code: 500, message: The response returned is in an unexpected format.

Syncronization is not executed

  1. jordiplanas member avatar

    jordiplanas Verified Purchase

    2 months ago

    Hi
    Is there any news?
    Thanks

  2. eVolpe member avatar

    eVolpe Consulting Group Provider

    2 months ago

    Hello Jordi,

    I forwarded your message to our development team. Tomorrow I should get feedback from them.

    Best regards,
    Maciej Jankiewicz
    eVolpe Support Team

    • eVolpe member avatar

      eVolpe Consulting Group Provider

      2 months ago

      Hello Jordi,

      We don't have enough information. I think it's best we organise Skype conference. I will send you more details via e-mail.

      Best regards,
      Maciej Jankiewicz
      eVolpe Support Team

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