by Variance InfoTech Pvt Ltd

Jotform Integration allows you to configure the Jotform form builder application with SuiteCRM, so data submitted via forms gets automatically updated with your CRM.

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#5753 - Can I update records instead of new?

In Progress General Question created by onlye one month ago

I need to update existing records by updating with field info from JotForm, instead of creating a new record. This if for Contacts. thanks

  1. onlye member avatar

    onlye

    4 days ago

    Is anyone there? Can I update an existing contact record via your jotform extension?

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a day ago

    Hello,

    No, it is not possible to update an existing contact record through the JotForm extension. The integration only supports creating new records.

    Regrads,
    Variance Infotech PVT LTD

    • onlye member avatar

      onlye

      20 hours ago

      Thanks you for the reply! Is that an enhancement that is possible? I would be interested. I am currenty using WebToModule and work fine. But I also use JotForm and would appreciate the extra flexibility of JotForm. I have one existing client and two new, not implemented, clients and a few more to follow.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      6 hours ago

      Hello,

      We will review the feasibility of your requirement and update you on whether it is possible or not.

      Regards,
      Variance Infotech PVT LTD

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