by Verity Infotech

The Jira Service Desk add-on integrates the best of Jira’s collaborative ITSM software for rapid service delivery with your SuiteCRM platform. Your business can work more competently with Jira Service Desk Issues, Customers, Comments and Organizations synced to SuiteCRM.

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#2803 - Unable to validate the license key

Closed General Question created by kendever 4 years ago

Receiving error on install: SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://store.suitecrm.com/api/v1/key/validate and make sure that SSL certs are up to date on the server.

Our certs are up to date and their is no firewall in place. Please advise.

  1. kendever member avatar

    kendever

    4 years ago

    Yes the zip file was downloaded directly from the link provided on the order and php curl is already installed (php curl version 7.61.0 )

    • verityinfotech member avatar

      Verity Infotech Provider Affiliate

      4 years ago

      Hello Ken, Please reply on email thread to Store Support.

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