by Ideadunes

The History Email Sync add-on allows SuiteCRM users to create and track previous email conversations with customers, plus save time with the ability to easily view emails in the profile subpanel without completely switching over to the email module. Admin users will also have direct access to any user's account and will be able to see their emails from the subpanel without switching views.

Cancel at any time!
Free Trial

#3666 - Auto Archive install failed

Open Installation created by Harvey a year ago

Error 500 when trying to import some history I don't know where to correct the file and folder permissions

  1. NiketGupta member avatar

    Ideadunes Provider Affiliate

    a year ago

    It's usually for the upload directory and subdirectories or cache.

    Can we connect via Skype/Whatsapp or Zoom/Google meeting and we will assist you immediately.

    Skype: niket.gupta51 Whatsapp/Phone: +917709399141 Thanks Ideadunes Support

    • Harvey member avatar

      Harvey

      a year ago

      Having trouble making that call Please indicate which folders to reset

  2. NiketGupta member avatar

    Ideadunes Provider Affiliate

    a year ago

    Usually, it's not required. We think the permissions to upload directory need to be updated as per SuiteCRM guidelines. Also please ensure you have cron job running on your server.

    If we can get on a quick google meet or zoom call we will check and help you instantly.

    • Harvey member avatar

      Harvey

      a year ago

      OK send me a zoom link. I have half an hour before the next meeting

    • NiketGupta member avatar

      Ideadunes Provider Affiliate

      a year ago

      https://us04web.zoom.us/j/7218880085?pwd=bjBHSCtxZ1dGVVpNdklGMFRuUFB3UT09

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...