by Variance InfoTech Pvt Ltd

Accelerate your sales and marketing efforts while browsing the web by directly connecting your SuiteCRM contacts from Gmail using the Gmail Chrome Tool for SuiteCRM.

Cancel at any time!
Free Trial

#5200 - Email not selected message

In Progress Bug? created by 3 months ago

Hello, After opening an email in gmail the GSync extension appears, but it only shows the "Email not selected !! Please select an Email..." message. Tried re-login, reinstall the extension none of them works. After some time the extension started to work (seemingly), but it only shows my personal email address, instead of the selected email sender's email. After reloading the gmail, the "Email not selected !! Please select an Email..." message appears again.

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 months ago

    Hello,

    We'll check same scenario from our end and update you.

    Regards, Variance Infotech PVT LTD

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 months ago

    Hello,

    We've checked scenario and we found that library update from Google side so we're working on it. Once it's done, we'll upload new package of Gmail Chrome Extension on SuiteCRM Store and update you

    Regards,
    Variance Infotech PVT LTD

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 months ago

    Hello,

    We've uploaded New Package of Gmail Chrome Extension on SuiteCRM Store so you can download it from store and install in your CRM.

    Regards,
    Variance Infotech PVT LTD

    • laszlo.zoltan member avatar

      laszlo.zoltan

      2 months ago

      Thank you for your help, the extension works flawlessly after installing the updated package.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "Good tool. Have had it fail on two occasions (Gmail or Chrome changes I believe), but Variance did fix it each time within one week." - brianpaavo

    Read More Reviews