Accelerate your sales and marketing efforts while browsing the web by directly connecting your SuiteCRM contacts from Gmail using the Gmail Chrome Tool for SuiteCRM.
#5140 - Error on install
after instlaling the pluing, we get this error "500" error: [Fri Dec 08 16:00:24.283745 2023] [php:error] [pid 1238455] [client :49522] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /var/www/html/suitecrm8/public/legacy/include/MVC/View/SugarView.php:1460\nStack trace:\n#0 /var/www/html/suitecrm8/public/legacy/custom/modules/VIGsyncGmailLicenseAddon/views/view.license.php(45): SugarView->getModuleTitle()\n#1 /var/www/html/suitecrm8/public/legacy/include/MVC/View/SugarView.php(210): ViewLicense->display()\n#2 /var/www/html/suitecrm8/public/legacy/include/MVC/Controller/SugarController.php(432): SugarView->process()\n#3 /var/www/html/suitecrm8/public/legacy/include/MVC/Controller/SugarController.php(363): SugarController->processView()\n#4 /var/www/html/suitecrm8/public/legacy/include/MVC/SugarApplication.php(101): SugarController->execute()\n#5 /var/www/html/suitecrm8/public/legacy/index.php(52): SugarApplication->execute()\n#6 {main}\n thrown in /var/www/html/suitecrm8/public/legacy/include/MVC/View/SugarView.php on line 1460, referer:
On this page:
/VIGsyncGmailLicenseAddon/license
We're on SuiteCRM 8.4, on PHP 8.1.
-
"Good tool. Have had it fail on two occasions (Gmail or Chrome changes I believe), but Variance did fix it each time within one week." - brianpaavo
Read More Reviews
4 months ago
Hello,
Apologies for the problem you're facing.
We will check this issue from our side in PHP 8 version and SuiteCRM 8.4 version and update you.
Regards,
Variance Infotech PVT LTD
4 months ago
Hello,
Is it possible for you to share CRM Login credential and FTP Details where you hosted your CRM?
If yes then share with us on "techsupport@varianceinfotech.com" so we'll check your issue and you'll get quick solution
Regards,
Variance Infotech PVT LTD
4 months ago
Unfortunately there's no external access to our installation.
4 months ago
Hello,
Can we connect remotely?
Regards,
Variance Infotech PVT. LTD
4 months ago
No, there is no external access to our install.
4 months ago
Hello Glenn,
I'm requesting remote access through Anydesk or Teamviewer so it's not external access. We'll connect your system remotely and check issue in your System.
We have checked scenario from our end but we're not facing problem that's reason we're asking for remote access you're not allowing remote access.
Regards,
Variance Infotech PVT LTD.
4 months ago
OK, I'm installing anydesk. How do you want me to send you the credentials.
4 months ago
Hello,
You can share your availability and anyDesk Address with us on "techsupport@varianceinfotech.com".
Regards,
Variance Infotech PVT LTD.