Accelerate your sales and marketing efforts while browsing the web by directly connecting your SuiteCRM contacts from Gmail using the Gmail Chrome Tool for SuiteCRM.
#4873 - I can't enable the Gsync
This the message from the log Query Failed: SELECT * FROM vi_gsync_gmail_config LIMIT 0,1: MySQL error 1146: Table 'crm2.vi_gsync_gmail_config' doesn't exist
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"Good tool. Have had it fail on two occasions (Gmail or Chrome changes I believe), but Variance did fix it each time within one week." - brianpaavo
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11 months ago
Hello,
Can you plase check at database level like "vi_gsync_gmail_config" table is exist or not in Database of Your CRM.
Regards,
Variance Infotech PVT LTD
11 months ago
No, only these two vigsyncgmaillicenseaddon | | vigsyncgmaillicenseaddon_audit , my suitecrm version is 7.12
11 months ago
Hello,
Is it possible for you to share CRM Login credential and FTP Details where you hosted your CRM?
If yes then share with us on "techsupport@varianceinfotech.com" so we'll check your issue and you'll get quick solution
Regards,
Variance Infotech PVT LTD
11 months ago
Sorry, it's not possible I can say we did had a older version installed and I uninstalled it to check if now you do support google workspace gmail
11 months ago
Hello,
Can you uninstalled Gmail Chrome Tools zip from your CRM and install latest zip and check it's working or not for google workspace gmail
Regards,
Variance Infotech PVT LTD
11 months ago
That's what I already did, still not working on server level with the error I sent
11 months ago
Can you share remote acess on "techsupport@varianceinfotech.com" so we'll check your issue?
Regards,
Variance Infotech PVT LTD
11 months ago
Sorry, security issues, I can't.
11 months ago
Maybe you can send me the SQL to create the relevant table and delete the old ones?
11 months ago
Can you send your email address on "techsupport@varianceinfotech.com" so we'll send email of SQL to create table on that.
Regards,
Variance Infotech PVT LT