Accelerate your sales and marketing efforts while browsing the web by directly connecting your SuiteCRM contacts from Gmail using the Gmail Chrome Tool for SuiteCRM.
#3643 - Doesn't work
I'm trying to use "GSync for Gmail" but it bizzarly says "GSync for Gmail Extensions is not installed click here to install GSync for Gmail extension" when clearly I have since that is what I'm using and where the message appears.
It also says "Invalid CRM URL" when I can assure you it is correct (which works well on another extension).
Any ideas about how to get it to work?
Thanks
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"Good tool. Have had it fail on two occasions (Gmail or Chrome changes I believe), but Variance did fix it each time within one week." - brianpaavo
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3 years ago
Hello,
Apologies for the Inconvenience.
Did you Enable the Google Chrome Tool from SuiteCRM after Installing the SuiteCRM Package?
Regards, Variance Infotech PVT LTD
3 years ago
Thanks for your useful reply.
The issue seems to be Step 9.
There seems no abilty to "Activate GSync for Gmail feature".
It's the same browser refreshed many times. As I can see the app in Gmail in Chrome, how come it's not in SuteCRM in anogther tab.
Thanks
Charles
3 years ago
Hello Charles,
how come it's not in SuteCRM in another tab.
Can you please explain this thing in briefly.
Regards, Variance Infotech PVT LTD
3 years ago
Simply, it's not in our SuiteCRM.
I say 'another tab' to show that it is (ought to be) in the same activated Chrome state in Gmail.
Charles
3 years ago
Hello Charles,
Did you Install the "Gmail Chrome Tool for SuiteCRM" in your SuiteCRM?
Below is the Installation Process, 1) Download the Installable Package from the SuiteCRM Store and Install on your SuiteCRM. 2) Install the Chrome Extension from the Chrome Extension Store in Chrome Browser. 3) Enable the feature from the SuiteCRM.
Regard, Variance Infotech PVT LTD
a year ago
Hello
Thanks for your valuable support and being our customer. We've not received any response from your side so for now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or generate new ticket.
Regards,
Support Team Variance InfoTech Pvt Ltd
a year ago
Thanks. I should be looking at this later this week. Charles