ESLeadBridge helps you quickly transfer leads data into your CRM with a single click! Using the Google Chrome extension, automatically fill LinkedIn information into the Lead form in SuiteCRM while also avoiding duplicates.
#5903 - The Chrome extension issues
The chrome extension does not seem to pick up leads from the LinkedIn page automatically. Is there a video for this, or documentation about it? Am I missing something?
3 days ago
Hi,
The Chrome extension may not automatically capture leads when the LinkedIn page first loads. This is due to recent changes in how LinkedIn loads its content.
If the leads are not detected, simply refresh/reload the page once after it has fully loaded. The extension should then pick up the leads correctly.
Let me know if you’re still facing issues.
yesterday
Hi So, I tried from regular lead page in my user account, and from sales navigator leads in my business page account in following steps. Open leads > open chrome extension, no leads detected in open leads page, then again refresh the page the extension closes > immediately open the extension still no detection of lead. I cleared all other extension - so nothing should be blocking it. Please advice
3 days ago
Please make sure you are on the LinkedIn User profile page when trying to capture leads. The extension requires you to stay on the profile page for it to correctly detect and extract the lead information.
a day ago
It still does not work with all refresh I do, do you have an updated version of it? https://drive.google.com/file/d/1D5OFfF2588QwP8vOpu8cmjZMC10i6fO2/view?usp=sharing
a day ago
Hi,
Thank you for your patience.
We understand that the issue is still persisting even after multiple refresh attempts. At the moment, our team is actively working on a new version implementation that will address this and provide more flexible and stable solutions.
The updated version is currently under development and testing. We will notify you as soon as it is live and available on the Chrome Web Store.
We appreciate your understanding and support. Please feel free to reach out if you have any additional questions in the meantime.
11 hours ago
Hi,
Thank you for your patience.
We’re happy to inform you that a new version of the extension has now been released, which includes several improvements and enhanced stability to address the issue you were experiencing.
We kindly ask you to update the extension to the latest version from the Chrome Web Store: https://chromewebstore.google.com/detail/esleadbridge/eakabepbjbjmilkakmloemklgcbfglhk
After updating, please refresh your browser and try again.
If you continue to face any issues or have any questions, feel free to reach out—we’re here to help.
Thank you for your support!