Email Software Integration helps you to connect your SuiteCRM Leads/Contact/Subscriber List with your favorite email marketing platforms. The following marketing platforms are supported: SendGrid, Mautic, Constant Contact, Active Campaign, SendIn Blue
#4578 - Automatic Sync create double contact in Mautic and new Contacts in Mautic are not synced to SuiteCRM
Hi, after installation at SuiteCRM 8.1 and configuration "Email Software Integration" I configured a Mautic connection. The manual sync from SuiteCRM to Mautic and from Mautic to SuiteCRM work well. After configuration "Automatic Synchronize" and create a contact in SuiteCRM, the contact is created "two times" in Mautic. After creating a contact in Mautic, there is no sync to SuiteCRM. Is there a bug? Thanks Marco
a year ago
After manual sync from Mautic to SuiteCRM there are 7 leads with the same name created in SuiteCRM. Also leads, who was there before sync, are now multiple times in SuiteCRM.
a year ago
Hello,
Apologies for the problem you're facing.
is it possible for you to share your CRM Login Credential, FTP Details and Mautic Access?
If yes then please share with us on "techsupport@varianceinfotech.com". So we'll check it from our end and you will get quick solution.
Regards,
Variance Infotech PVT LTD
a year ago
Tryed in SuiteCRM 8.2.1, there it works. Thanks for your help.
a year ago
Will come back to you if error will happen again.