Email Software Integration

by Variance InfoTech Pvt Ltd

Email Software Integration helps you to connect your SuiteCRM Leads/Contact/Subscriber List with your favorite email marketing platforms. The following marketing platforms are supported: SendGrid, Mautic, Constant Contact, Active Campaign, SendIn Blue

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#4001 - Same contacts will be created again an again (SendinBlue and Mautic)

Closed Bug? created by marcowelter 2 years ago

Hi, I conntected SuiteCRM 7.11.20 and your plugin to Mautic and SendinBlue. It works, but after an inital sync from SendInBlue to SuiteCRM, it creates the contacts. THen I click a second time to sync from SendInBlue to SuiteCRM - the same contacts will be created again. Then you can fill SuiteCRM by clicking sync - because at every click there are all contacts again. Regards marco

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello Marco,

    Apologies for the problem you're facing.

    is it possible for you to share your CRM Credentials, FTP Details where you hosted your CRM and SendInBlue Access?

    If yes then please share with us on "techsupport@varianceinfotech.com" so we'll check it from our end and you will get the quick solution.

    Regards, Variance Infotech PVT LTD

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello

    Thanks for your valuable support and being our customer. We've not received any response from your side so for now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or generate new ticket.

    Regards,
    Support Team Variance InfoTech Pvt Ltd

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  • Supported Versions
  • 7.7.0 to 8.4.2
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